Customer Service Processor - Livingston, United Kingdom - Search Consultancy

Search Consultancy
Search Consultancy
Verified Company
Livingston, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Customer Service Processor

Location:
Livingston


Hours:
Monday to Friday, 1:30pm - 10:00pm (non-negotiable)


Pay:
£25,000 per annum


Start Date:

ASAP
Are you looking for a challenging new career path?


We looking to engage with talented individuals who have a strong attention to detail and thrive working in a fast paced environment.

In return, this role offers excellent training & professional development, a competitive salary and favourable working hours. Full training and equipment is provided for.


Duties and responsibilities:


  • You will liaise between external customers with the careful coordination of orders within the warehouse
  • Processing orders and packages
  • Labelling packages and scheduling delivery
  • Create and update records and databases with personnel, financial and other data
  • Assist colleagues whenever necessary

Skills and experience required:


  • Excellent customer service skills
  • Ability to understand customer needs and provide the correct solution
  • High level of interpersonal skills and an ability to communicate professionally across the internal and external customer group
  • Skilled in listening and responding to a customer's needs verbally and through the written word
  • Defuse and respond to customer complaints ensuring follow up actions are completed and recorded
  • Strong attention to detail and ability to manage own workload
  • Strong confidence using Microsoft packages, i.e Word and Excel
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