Receptionist and Administrator - London, United Kingdom - Wild Berry Associates

Tom O´Connor

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Tom O´Connor

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Description

A leading higher education establishment based in the West End of London are currently seeking a bright switched and capable Receptionist and Administrator to start asap on a full time basis for 6 months.

This is a fully office based role, Monday to Friday 08.30am until 4.30pm.


Key duties will include:

  • To act as the first point of contact on campus for all facetoface enquiries from students, staff or members of the public, ensuring that a prompt and professional response is given at all times.
  • Provide information and support on a range of enquiries including those relating to new students transitioning to the campus and/or a new course, assessments, timetabling, print services and more.
  • Work in collaboration with the University's Student Immigration Compliance & Advice team to support international students and ensure compliance with Home Office regulations.
  • Resolve all queries and requests in an efficient manner in accordance with established service levels, referring on to and liaising with relevant specialist teams where required within agreed processes. Ensure that each query and request is dealt with seamlessly.
  • Record all contact with clients on the University CRM system, ensuring that a complete and accurate record is saved and updated with each contact.
Full training will be provided but the ability to pick tasks up efficiently and smoothly will also be key.


If this role sounds of firm interest to you please submit to us today a copy of your latest CV along with you contact details.


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