Head of Delivery - Milton Keynes, United Kingdom - Network Rail

Tom O´Connor

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Tom O´Connor

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Description
Job Introduction
The teams cover a wide range of data management activities from working with customers of the data to specify what needs to be captured, through creating and maintaining critical industry wide datasets, onto to processing the vast amounts of data that gets collected through our dedicated fleet of infrastructure monitoring trains, with their state-of-the
- art measurement systems. Your will lead and direct delivery teams in Milton Keynes rallying focus on our customer's needs, meeting service level agreements and agreed milestones to ensure we maintain a reliable and consistent service.

We are looking for someone who can take these services to the next level.

We have invested significant amounts in the last 5 years in both new systems and data and we intend to continue this targeted investment to support customers in their desire to make better informed decisions using the data we have.

This role will be pivotal in directing that investment and sponsoring such work so that your teams get what they need to help deliver to our customer's needs.

Main Responsibilities
Main Responsibilities

  • Lead and direct the Delivery Team to achieve business and functional objectives and meet key performance measures
  • Own, and direct the development and delivery of, a Master Data Management approach for assetrelated data and information to meet business and industry requirements
  • Deliver, with other senior data managers, an integrated approach to the management and assurance of asset data and information and a consistent set of data processing and quality KPIs and work with managers and stakeholders to identify future needs for infrastructure asset data and assess the impact on current resources, processes and systems
  • Work with internal and external stakeholders on current and future data management approaches; explore and promote the use and development of new methodologies with a view to improving delivery effectiveness
  • Own and manage the allocated budget for the delivery unit ensuring that budget spend is appropriate, efficient and effective
  • Lead, as part of the Asset Information leadership team, the direction and development of Asset Information's strategies and offering portfolio and the development and delivery of asset data and information activities and capabilities within Network Rail and the wider rail industry
  • Lead as part of the Asset Information leadership team the development and delivery of asset information activities and capabilities within Network Rail and the wider rail industry and the identification of business and safety risk associated with delivery, and work with direct reports to reduce risk to agreed acceptable levels
  • Own and direct the development and maintenance of the capabilities required to support delivery optimising the use of resources to meet customer demand and the development of an assurance framework and KPIs for the team aimed at embedding a culture of continuous improvement
  • Facilitate benchmarking and implement identified best practice and other capability improvement initiatives throughout the team and develop and maintains the knowledge that is required in the business to support its work and own, and lead the development and implementation of, relevant standards, processes, procedures and work instructions

Next Steps:
Further Opportunities?


Even if new to the railway industry, the level of exposure that this role to many departments will provide a great opportunity to understand how key decisions are made which affect the performance of our complex rail network.


What Are My Working Hours?
Normal business hours. Open to discuss flexible working arrangements that are within our core hours.


What's the local area like?
As the teams you would manage are concentrated in Milton Keynes. Travel to different sites will be necessary, for example to meet customers and stakeholders.

  • Degree, or equivalent, in an engineering or businessrelated discipline
  • Excellent interpersonal, leadership and influencing skills
  • Substantial experience of asset and information management in an assetintensive industry
  • Proven experience of strategy and policy development in a regulated environment
  • Proven experience of working with and influencing senior industry stakeholders
  • Proven experience in managing and developing teams to achieve high performance
  • Proven experience of leading continuous service improvement initiatives
  • Strong evidence of customer focus
  • Strong evidence of the ability to work as part of an end to end supply chain
Desirable

  • Post graduate or equivalent professional qualification in a relevant discipline
  • Membership of a relevant professional body with chartered status
  • Good knowledge of the railway industry and its regulatory framework
  • Experience of asset data and information management in a commercial environment
  • Proven experience of working with suppliers
About The Company
**We're an organisation where pe

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