Sales Associate - Ellesmere Port, United Kingdom - McArthurGlen Designer Outlets

McArthurGlen Designer Outlets

Verified Company

Ellesmere Port, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description
As an ambassador for the Longchamp company, you represent the brand image and embody its values at all times.

Your role includes greeting and advising customers, developing the customer base and building loyalty to the brand and its products so as to achieve the (sales, service, customer...) targets set by management.

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Customer service

Greeting and assisting local and international customers, adopting a proactive approach when introducing them to the brand, collections and product lines ;
Listening to and identifying the customer's needs ;
Ensuring customer service policy is respected : delivering sincere and impeccable customer service in accordance with the steps in the company's sales process to ensure that every customer has a memorable and unique experience ;
Developing an effective sales pitch ;
Demonstrating proficiency in complementary and additional sales techniques ;
Delivering aftersales service, dealing with any customer dissatisfaction & complaints by offering solutions which best meet customers' needs ;
Sales and promotions preparations.

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Clienteling