Medical Receptionist - Blackpool, United Kingdom - Highfield Surgery

Tom O´Connor

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Tom O´Connor

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Description

We are looking to hire two part time Medical Receptionists to join our busy reception team.

Role 1
Wednesday 9am - 2pm

Thursday 8am - 6pm

Friday 8am - 6pm


Role 2
Monday 8am - 6pm

Tuesday 8am - 2pm

Wednesday 8am - 2pm
-
The following are the core responsibilities of the receptionist.

There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels
:
_

  • Maintaining and monitoring the practice appointment system
  • Process personal, telephone and erequests for appointments
  • Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
  • Signpost patients to the correct service
  • Initiating contact with and responding to, requests from patients, team members and external agencies
  • Photocopy documentation as required
  • Input data into the patient's healthcare records as necessary
  • Manage all queries as necessary in an efficient manner
  • Maintain a clean, tidy, effective working area at all times
  • Monitor and maintain the reception area and notice boards
  • Support all clinical staff with general tasks as requested

Secondary responsibilities
In addition to the primary responsibilities, the medical receptionist may be requested to:

  • Partake in audit as directed by the audit lead
  • Support administrative staff, providing cover during staff absences
  • Scanning of patient related documentation and attaching scanned documents to patient's healthcare records
  • Complete opening and closing procedures in accordance with the duty rota

Job Type:
Part-time


Salary:
From £10.94 per hour


Benefits:


  • Bereavement leave
  • Company events
  • Company pension
  • Onsite parking
  • Private medical insurance
  • Sick pay
  • Transport links

Schedule:

  • Monday to Friday

Application question(s):

  • Can you detail what IT experience you have and what programs you have used

Experience:


  • Receptionist: 2 years (required)

Work Location:
In person

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