Cost Negotiator - Liverpool, United Kingdom - HLA Recruitment Ltd

HLA Recruitment Ltd

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client is fast-paced firm of cost consultants who thrive on providing excellent customer service whilst delivering the best possible results for our clients.

We have an opportunity for an ambitious, dynamic, forward-thinking individual to join a growing team with a desire to learn new areas of law and to help lead the department to success.

You need to be dedicated, motivated with a desire to deliver.

Senior Negotiator:

Minimum 5 years negotiation experience with the ability to manage a case load of complex litigation cases up to the value of £500,000.

Negotiator:

Minimum 3 years negotiation experience with the ability to manage a varied case load of cases up to the value of £100,000.

Understanding of the Costs management process and how it applies to negotiations is essential along with full knowledge of enhanced hourly rates, how they are calculated and when they apply.

Dependent on experience, the role will involve:

Providing excellent Client care
Achieving a monthly Target
Undertaking an itemised valuation of costs presented and providing clear, concise guidance as to recoverability.
Communicating with Opponents, Solicitor Clients and any relevant disbursement providers such as Counsel's Chambers.
Communicating with other departments, Team Leaders and Managers
Completing daily task list and ensuring case load is kept within the negotiation Service Level Agreements
Answering the Negotiation call group and dealing with queries where possible. Directing the call appropriately where calls cannot be reasonably dealt with.
Any other duties as reasonably required by the business to assist you in your development.

Competencies:

Excellent time keeping and attendance.
Can work effectively within a team and independently.
Excellent Customer service and communication skills
Effectively prioritize workload in order to comply with SLAs.
Good computer skills
Ability to be always proficient, ensuring all incoming correspondence and telephone calls are actioned and compiled in a professional manner.
Attention to detail in ensuring all client preferences are adhered to.
Accurate and thorough data input
High level of literacy and able to communicate professionally.

Experience:

Understanding the principles of claims/legal industry is essential.
Full knowledge of all relevant and up to date Case La and CPR.
Personality and Tenacity essential.
Knowledge of litigation funding, insurance/legal claims, proclaims or the financial service industry is desirable.
Adapt in the use of MS Office 20000 or later particularly in Excel and Word is essential.

Benefits: