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Client Services Manager - Manchester - Talentia Group
Description
Client Services Manager – North
Location: Manchester (Hybrid after initial training)
Salary: £35,000 – £45,000 DOE + Benefits and Commission
Hours: Monday – Friday, 40 hours per week
We're looking for a Client Services Manager to join Dovetail & Slate, part of Talentia Group, supporting our continued growth across the North of England.
If you're passionate about building strong client relationships, delivering exceptional service, and driving commercial growth, this role offers the perfect blend of autonomy, collaboration, and purpose.
You'll act as a trusted advisor to our clients in the Further Education and skills sector, ensuring they receive the highest level of service, support, and value. Working closely with our recruitment teams, you'll make sure clients get the right people — first time, every time.
What You'll Be Doing
Managing and developing relationships with key clients across the North
Acting as the main point of contact for all client queries and escalations
Visiting clients regularly to strengthen partnerships and gain insight into their workforce needs
Working with consultants to ensure high fill rates and excellent candidate matches
Identifying new opportunities for account growth and expansion
Analysing client performance data to shape account strategy and drive improvements
Supporting marketing initiatives, events, and engagement campaigns
Representing Dovetail & Slate at industry conferences and networking events
What We're Looking For
Experience in client services, account management, customer success, or recruitment
Background in the education or public sector (desirable but not essential)
Proven track record in building and retaining long-term client relationships
Commercially aware, target-driven, and confident in influencing senior stakeholders
Excellent communication and organisational skills
Proactive, resilient, and comfortable managing multiple priorities
Full UK driving licence and willingness to travel across the North
What We Offer
£35,000 – £45,000 per annum (depending on experience) and commission
Hybrid working after initial training (Manchester office-based to start)
22 days annual leave + 8 bank holidays
Company events and development opportunities
A people-first culture within a business that's making a genuine impact in the education and skills sector
This is an exciting opportunity to play a key role in the growth and success of Dovetail & Slate — a company recognised for its commitment to quality, collaboration, and purpose.
Interested? Apply today or email Robbie Wilson for a confidential chat about the role.
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IT Service Manager
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Service Manager
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IT Service Manager
Only for registered members Manchester
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Service Manager
Only for registered members Manchester
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Service Manager
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Service Manager
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Service Manager
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Service Manager
Full time Only for registered members Manchester
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IT Service Manager
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Service Manager
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Service Manager
Only for registered members Manchester
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Service Manager
Only for registered members Manchester
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Service Manager
Only for registered members Manchester
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Service Manager
Only for registered members Manchester
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Service Manager
Only for registered members Manchester
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Service Manager
Only for registered members Manchester
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Service Manager
Only for registered members Manchester
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IT Service Manager
Only for registered members Manchester, England
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Service Manager
Only for registered members Manchester, England
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Service Manager
Only for registered members Manchester, England
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Service Manager
Only for registered members Manchester