Contact Centre Advisor - Leeds, United Kingdom - Page Personnel - UK

Tom O´Connor

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Tom O´Connor

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Description
A new exciting Permanent Contact Centre Advisor Position in Leeds

  • Working for a reputable business within the Legal Sector

About Our Client:

Are you currently working in retail or hospitality and looking to transfer those skills into an office position?

Would you like to join a business that provide full training and an excellent progression plan?

Are you passionate about delivering the best possible customer journey?

Then this could be the role for you


As a Contact Centre Advisor you will be working for a reputable law firm within a regulated environment handling a high volume of calls and ensuring the best level of customer service at all times.


You will be managing your own caseload of customers making sure service level agreements are exceeded and the process is as smooth and efficient as possible.


The Successful Applicant:

Previous customer service experience this could be from a range of backgrounds

An excellent telephone manner

Able to handle high volumes of work

Extremely customer centric

A good team player


What's on Offer:

Salary up to £24500 dependant on experience+ reputable law firm in Leeds+ full training provided+ excellent progression and development+ significantly growing business+ excellent transport links+ no shift patterns or weekends+ superb offices and environment+ brilliant on site facilities+ great team and culture+ immediate interview

  • Contact
  • Emma Gillard
  • Quote job ref
  • JN
  • Phone number

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