Administrative Assistant - Chester, United Kingdom - RSM UK

RSM UK
RSM UK
Verified Company
Chester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Overall job purpose


To provide an enthusiastic, effective and efficient administration service and to ensure that internal and external clients receive a quality service in all respects.


Responsibilities:

Administration

  • Draft covering letters to clients, contacts for Partners and Managers
  • Presentation documents (PowerPoint) drafting and amending as requested
  • Production of reports via Excel, Word and PowerPoint
  • Forwarding general correspondence to clients
  • Formatting documents, typing up meeting notes
  • Printing, binding, scanning and photocopying documents
  • Researching targets and updating target activity as instructed
  • Create new contacts / accounts / engagements and updating the firm client relationship management system (Microsoft Dynamics)
Reception Cover Responsibilities

  • Ensuring telephone calls are suitably, adequately and promptly answered, transferred and handled in respect of callers
  • To greet all visitors coming into reception with the utmost professional courtesy and respect
  • To book meeting rooms, liaise with all RSM staff and coordinate the booking system to ensure it is kept up to date
  • To set up meeting rooms (layout / screen etc) and restore the room to standard set up after use
  • To ensure all meeting rooms are fully equipped with relevant RSM collateral (note pads, pens, flip charts, computers, IT screen and any other relevant items)
  • To prepare refreshments for meetings and office events
  • To order lunches and canapes for events as required
  • To support office events when required (may include some early mornings and late afternoons with notice)
  • To manage incoming / outgoing post requirements for the office
  • Record incoming mail and process outgoing mail using Royal Mail online business account
Personal and professional qualities


Essential:

  • Excellent communications skills
  • Strong team working ability and a positive, enthusiastic attitude
  • Demonstrate experience with MS Word, MS Excel, MS PowerPoint and related programs
  • Ability to remain discreet working with confidential matters
  • Forward looking thinker, who actively seeks opportunities and proposes solutions in a timely manner
  • Commitment to, and enthusiasm for, client service and delivery
  • Ability to work cooperatively and effectively within the team and the organisation
  • Ability to manage multiple tasks simultaneously, solve problems, manage and meet the deadlines and maintain a high quality of work
  • Possess a personal presentation that reflects a professional image and the values of the organisation
  • GCSE English and Maths or equivalent

Desirable:

  • Flexibility is required and an ability to remain calm under pressure
  • Possess adaptability to manage changing work requirements and varying volumes of work
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