Maintenance and Operations Supervisor - London, United Kingdom - UCL

UCL
UCL
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About us


The UCL Estates Operations team manages a property portfolio of over 645,000m2 of diverse real estate on behalf of UCL, supporting over 48,000 student's and nearly 15,000 staff.

UCL Estates has a 24/7 service through the Direct Labour Operative team to providearound-the-clock cover for maintenance and repairs issues across the whole UCL campus.


The Estates Direct Labour Operative (DLO) team provides a comprehensive on-call service both responding to emergencies but also undertaking works where access is a problem during normal hours.

With the University becoming more commonly used out of normalstudy and research times, there is an increase in the number of emergencies and equipment breakdowns that the maintenance team are required to attend to.


About the role


This is an exciting opportunity to support the DLO Maintenance Operations team in helping them respond to planned and reactive tasks across the campus on a wide range of systems and services.

As a Maintenance and Operations Supervisor Shift you will be responsiblefor the day-to-day operations, working closely with the customer services team to ensure that your team is efficiently and effectively deployed responding to our customer's needs as well as incidents such as floods or power outages.


An essential part of this role will be communicating and reporting, ensuring all our stakeholders and maintenance team operatives are kept informed.

It is essential that we work closely with our term contractors, taking ownership of problems and followingthem through to completion.

You will work collaboratively with the management team to implement policies, procedures, maintain records, provide monthly reporting and HR support.

Other duties include supervising and manage a team of mechanical and electricaloperatives delivering a range of planned and reactive maintenance/repairs to building services, systems, infrastructure, plant, equipment and building fabric.


You will manage day to day staffing issues (performance, recruitment, discipline, development, etc.), and will plan, prioritise and allocate work according to criticality to ensure the safe, efficient, and effective provision of reactive and planned maintenanceservices.

You will also allocate work for completion by the M&E Response and CHP teams to be completed inside and outside of normal working hours., liaising with the other Maintenance Operations Supervisors to do so.

You will also be responsible for the healthand safety of their team, generating Risk Assessment & Method Statement (RAM) for specific works undertaken by the team as well and monitoring the Dynamic Risk Assessment App (DRA) used by the operatives.

This also includes reviewing the RAM's for any contractorsunder their control.


Please note the shift pattern for this role is: 4 days on, and 4 off (4x12 hour shifts).

About you


You will have sound literacy and numeracy skills, have a broad technical knowledge of mechanical / electrical and HVAC systems with advanced problem-solving skills.

You will have an in-depth knowledge of legislation and a working knowledge of H&S.


What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

  • 18 days bookable annual leave, plus bank holidays (this is different to traditional non-shift roles due to the nature of the shift pattern you will be working)
  • Additional 5 days' annual leave purchase scheme
  • Defined benefit career average revalued earnings pension scheme (CARE)
  • Cycle to work scheme and season ticket loan
  • On-Site nursery
  • Onsite gym
  • Enhanced maternity, paternity and adoption pay
  • Employee assistance programme: Staff Support Service
  • Discounted medical insurance
**Our commitment to Equality, Diversity and Inclusion
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