Service Administrator - Bradford, United Kingdom - Bradford District Care NHS Foundation Trust

Bradford District Care NHS Foundation Trust

Verified Company

Bradford, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

I am delighted to inform you of 1 exciting opportunity within the Clinical Administration Service.

The roles are non patient facing roles within the Central Admin Hub and providing support to the Service Managers and Team Leaders.

We have a requirement to fill this essential role to support the needs of the service.

We currently have 1 Full Time Band 3 position available.

The Service Administrator role is a permanent role.

The Central Admin Hub is expanding rapidly and joining our team will enable you to help develop the role and the success of the team.

Closing Date: 30th June 2023

Short listing date:
W/C 3rd July 2023

Interview Date:
W/C 10th July 2023

The Administrator role will provide an efficient, effective and high quality administrative support to health and social care professionals and service users/patients within a community based or district wide team.

Service Administrator roles support Medics and/or Clinical Teams
Service Manager Administrator roles support senior management

Everything we do is underpinned by our core values:

We Care
We act with respect and empathy, and always value difference

We Listen

We understand people's views and respond to their individual needs

We Deliver

We develop and provide excellent services and support our partners

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including:
Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan.

All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

Delivery of clerical support to a range of identified clinical services prioritising and managing own workload using the workflow management system to respond to work activities, customer queries, responding to correspondence.

The administration assistant will provide support for:

Trust receptions and wards at designated community/hospital sites
General Administration support for defined community/hospital based clinical services

Main job responsibilities include:

General Administration
Data Inputting
Clinical Administration within Clinical record systems (appointment booking, record keeping, waiting list maintenance, adding referrals etc.)
Undertake planned and unplanned work activities as assigned by Team Supervisor
General office duties (Letter typing, photocopying, filing, ordering, support with office stock control, scanning, post etc.)
Booking interpreters or booking transport
Effective diary management
Meeting arrangements and support
Dictation / Audio Typing
Copy typing of assessments, reports and letters
Produce high quality documents from written, recorded, dictated material
Support with assigning workflow management activities
Manage own workload and activity so that deadlines are achieved
To support with collecting data

System Administration

Using workflow management system prioritising and supporting with coordination of requests
Book rooms across the Trust as requested through the booking system
Using Microsoft Office software as part of daily role
Using Trusts Intranet to support with role
Using Digital Dictation software and maintaining letter templates

Customer Service / Communication

Providing telephony service to Trust wide services and ensuring the calls are routed to the relevant service and department
Dealing with telephone and personal enquiries from members of the public and healthcare professionals. Provide nonclinical information and advice to patients and relatives within the boundaries of the role
Undertaking reception and front of house duties at designated sites
Using etechnologies to improve efficient ways of communication
Arranging appointments, interpreters and booking of transport as and when requested by members of the clinical teams.
Be a first point of contact for identified clinical services ensuring professional standards and the appropriate style of communication is deployed depending on the situation.

The Covid-19 vaccination remains the best line of defence against Covid-19 to protect individuals, colleagues, patients, and communities, and the Trust encourages staff to take up the offer of being fully vaccinated.

Please note all staff members who are working in healthcare premises, working with patients/service users and/or undertaking patient/service user visits will be required to take a twice weekly Lateral Flow Test, and to pro