Contact Centre Agent - East Grinstead, United Kingdom - Morgan McKinley

Morgan McKinley
Morgan McKinley
Verified Company
East Grinstead, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Salary:
£23,680 + excellent company benefits


Location:
East Grinstead, hybrid working options after training


Customer Service Agent duties:


  • Answer customer calls and handle queries
  • Provide a high level customer advice and information service to customers
  • Support and assist colleagues through sharing of knowledge and experience
  • Handle customer complaints

Skills & Experience Required:


  • Previous experience of customer service/care, ideally within a busy Call Centre / Contact Centre environment.
  • Good communication skills, both verbal and written.
  • Knowledge of Microsoft Office.
  • Ability to demonstrate a confident, empathetic approach to customer service
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
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