Claims Shared Service Team Leader - Birmingham, United Kingdom - Beazley Management Limited

Beazley Management Limited

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

General:

Job Title:
Claims Shared Service Team Leader

Location:
Birmingham

Division:
Shared Service Operations

Key Relationships:
Claims Operations, Claims leaders and staff, Compliance, Risk Management, IT, Underwriters, Brokers, Facilities, Finance, Reinsurance, external clients, and service providers

Job Summary:

To lead a global team of Claims Administrators responsible for delivering a variety of claims shared service tasks (including but not limited to loss runs, payee approvals and credentialling).

To assist in the development and implementation of strategic initiatives designed to develop a best in class claims shared service function.

Who We Are

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world.

Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive.

Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market.

Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world.

Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best.

We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability.

Our three core values inspire the way we work and how we treat our people and customers.

Be bold
Strive for better
Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

Explore a variety of networks to assist with professional and/or personal development

Our Employee Networks include:

Beazley RACE
Including, understanding and celebrating People of Colour

Beazley SHE

Successful, High potential, Empowered women in insurance

Beazley Proud

Our global LGBTQ+ community

Beazley Wellbeing

Supporting employees with their mental wellbeing

Beazley Families

Supporting families and parentstobe

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

Internal Pathways (helping you grow into an underwriting role)

- iLearn (our own learning & development platform)

LinkedIn Learning
Mentorship program
External qualification sponsorship
Continuing education and tuition reimbursement
Secondment assignments

General
At Beazley we are committed to doing the right thing because it is the right thing to do.

It is important that within all your interactions both internally and externally you adhere to this principle through adoption of Beazley's core values and behaviours.

Adopt the Beazley culture of professionalism, integrity, effectiveness, and dynamic attitude that contributes to an internal environment of teamwork and promotes a positive brand image and experience to our external customers.
Comply with Beazley procedures, policies and regulations including the code of conduct. Undertake training on Beazley policies and procedures as delivered by your line manager, Talent Management, or assurance teams (compliance, risk, internal audit) either directly, via elearning or the learning management system.
Display business ethics that uphold the interests of all our customers.
Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
Comply with any specific responsibilities necessary for your role as outlined by your line manager, Talent Management, or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.
Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

Responsibilities:

Key Responsibilities

Partner with the Claims Shared Service Lead to ensure your team provides seamless operational support for the tasks assigned to them.
Manage and motivate team members to ensure