Business Consultant - Bracknell, United Kingdom - NECSWS

NECSWS
NECSWS
Verified Company
Bracknell, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Company Description

  • NEC Software Solutions is headquartered in the UK and operates around the world.
  • We employ more than 3,000 people in six countries, building software and services to get our customers better outcomes.
  • We traded as Northgate Public Services until 1 July 2021 when we rebranded to align with our owners, NEC. Most of our subsidiary companies did too (APD Communications, i2N, EMIS Care and Charter Systems) but our service design agency still trades as
    Snook.
  • We've been part of global tech company
    NEC Corporation since January 2018.
Find out more about our business on the
Corporate Responsibility and
Performance pages.


Job Description:

We currently require a Business Consultant to join our established Revenues and Benefits, and Central Government Consultancy (RBCG) Team.


The RBCG Consultancy team is comprised of consultants with specialist knowledge of systems and services including NEC's Central Government and Local Government Revenues & Benefits products, Data Migration Services, Systems Integration and Interfaces.


Key Responsibilities

  • Provide consultancy and training on NEC Products and Service Implementations in your area of expertise.
  • Deliver consultancy / training on site and via Webinar / Screen share facilities.
  • Carry out presentations / demonstrations for delegates depending on facilities available, as and when required.
  • Contribute to the development of new consultancy offerings for newly developed software / services.
  • Make recommendations relating to best use of NEC software in line with the client's business needs.
  • Ensure all consultancy and training is delivered effectively and achieves positive customer feedback.
  • Ensure customer satisfaction with the products and services feeding back any issues into the consultancy group and other internal stakeholders.
  • Assist with product development including attending user groups and creation of user guides.
  • Deliver quality seminars to large customer groups.
  • Progress and update knowledge of relevant legislation and NEC products and services.
  • Extend your own and other consultancy team members capacity to deliver consultancy through internal training and mentoring.
  • Provide the flexibility to support management decisions as and when workloads and priorities require that you work for periods in related areas such as product management, business analysis, testing or support within the NEC business.

Qualifications:


Essential Skills

  • Expertise and extensive up to date knowledge in one or more of the following business areas, NEC products or Services:
  • Revenues (Council Tax and/or Non-Domestic Rates)
  • Benefits (CTR/CTS and Housing Benefits)
  • Excellent communication skills, both written and verbal.
  • Ability to problem solve in demanding circumstances.
  • Ability to work on own or part of a team and on multiple projects in parallel.
  • UK Driving license and willing to work away from home as required.

Desirable Skills

  • Integration / Interfaces (with NEC R&B products)
  • Experience of working with customers and / or external agencies.
  • Experience of delivering training and / or seminars.
Additional Information

Employees of NEC Software Solutions are entitled to the following Company funded benefits:

  • Single Private Medical Cover (with the option to select family cover at an additional cost)
  • 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days 4 x basic salary life assurance cover
  • A Group Pension Plan with fantastic employer contributions
  • A selection of tax efficient flexible benefits to suit your individual needs This role offers a competitive salary.
**OTHER INFORMATION
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