Prescriptions Administrator - Liverpool, United Kingdom - Chapel Lane Surgery & The Hollies Family Surgery

Chapel Lane Surgery & The Hollies Family Surgery

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Ideally you will have some experience of General Practice and some knowledge of medications however is not essential.

General Practice is a fast-paced extremely busy, challenging and extremely rewarding environment. Therefore, the ability to work accurately, quickly and efficiently is essential.

In return we offer:
Generous Annual Leave entitlement of 25 days plus bank holidays (pro rata)

Enrolment in the attractive NHS Pension Scheme (Optional)

Job Summary

To provide a friendly and welcoming service to all patients, staff and visitors to the Surgery and to deal with all enquiries/tasks in a competent and thorough manner.

Prescription Administrator Duties
Answering telephone calls

Dealing with all requests from patients, staff and health care professionals

Updating patient details on the clinical system

Generating repeat prescriptions

Liaising with local pharmacies and dealing with queries

Filing repeat prescriptions and letters for collection

Giving out result comments from G Ps

Chase clinic letters from hospitals regarding medication changes

Dealing with odd quantity queries and requesting them once a form is completed

Adding on INR results for Warfarin medication

Chasing shared care protocols when required for Amber drugs

Dealing with prescription enquiries from patients

Ensuring that all prescription request forms are up-to-date

Logging and posting prescription to patients if required in SAE

Generating acute prescriptions if advanced training completed

Generating monitored drug prescriptions and downloading blood test results from ICE

Sending tasks and liaising with the medicine management hub

Promoting repeat dispensing and online ordering

Supporting Pharmacy Technicians and Clinical Pharmacists

Ability to prioritise workload and time management whilst working in a very busy environment and supporting others

Any other duties deemed commensurate with the job grade

Undertaking all training as required for the job role

Key competencies

Good verbal, written and computer skills
Professional and friendly personal presentation
Excellent customer service skills
A good understanding and appreciation of the need for confidentiality
Excellent organisation skills with a high level of accuracy and attention to detail
Reliable and able to work under own initiative
Working knowledge of Office 365, including Outlook, Word and Excel

Salary:
£10.50 per hour

Benefits: