Service Delivery Manager - Newcastle upon Tyne

Only for registered members Newcastle upon Tyne, United Kingdom

1 week ago

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Job summary:

We are looking for a Service Delivery Manager to lead our service-critical team of highly skilled support engineers based across Jersey, Edinburgh and Newcastle. The successful candidate will be responsible for delivering an outstanding day-to-day support operation that services our customers.

  • Lead and Manage desktop & infrastructure related incidents.
  • Maintain composure, lead with empathy and promote a positive team morale.
  • Demonstrate a deep and broad knowledge of ITIL and core technology infrastructure.

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