IT Service Manager - Leeds, United Kingdom - Post Recruitment Ltd
Description
IT SERVICE MANAGER
£30,000 -£40,000 per annum plus on-call bonus (£240 per week) after passing probation**25 days holiday plus birthday off
Hours of work 9am-5pm Monday to Friday - 4 days on-site and 1 working from home
POST recruitment are proudly recruiting for a forward thinking, friendly law firm in Leeds.
You will be an excellent and confident communicator and have the ability to interact with senior management, team members to ensure a fantastic experience.
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of impeccable service.
KEY RESPONSIBILITIES:
- Building interdepartmental relationships allowing proactive support to staff with any IT related issues within their role and/or department.
- Provide user support: password reset, end user admin, configure new starter setups
- Floor Walking
- Hardware support e.g. fix laptops, desktops, phones
- Offer remote support via a logging system
- Windows and Apple
- Oversee the maintenance of all PC's, printers, photocopiers, scanners, telephones
- Ensure all mandatory company software is installed and kept uptodate on all hardware.
- Establish a culture of IT awareness throughout all departments
What we'd like to see from you:
- Previous experience in a Managerial role/Managing a team
- You'll work well in a friendly, fastpaced team
- Passionate and enthusiastic about providing exceptional client service
- Exceptional organisational skills
- Excellent attention to detail
- Experience working in the legal sector and an understanding of how they work/knowledge of legal jargon
- Experience managing AV equipment
- Knowledge of intranets/extranets
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