Student Support Administrator - Chelmsford, United Kingdom - m2r Education
Description
Summary
m2r Education are working with this training and development company who provide a range of public services, including employment support, skills training, independent living, prison education.
Based on-site at
HMP Chelmsford we are looking to recruit a permanent, full time
Student Support Administrator that can provide a seamless administration service to the Adult Education team, engaging with learners and offering a thorough and supportive induction as to the training & qualifications available within the prison.
As the first point of contact for prisoners you will play a key role in the induction process through promotion of courses and recruitment of learners as well as delivery of ongoing advice and guidance outlining the education and training available.
Requirements:
- Level 2 qualification in Business Admin or equivalent (Level 3 desirable)
- An Information, Advice and Guidance qualification is desirable
- Customer service experience
- Good knowledge of IT based systems
- Ability to report and analyse data
- A similar background within training is preferred
- Knowledge and understanding of policies and procedures relating to Safeguarding, Equality and Diversity, Health and Safety and Data Protection of all learners.
- Ability to engage with and motivate learners from all backgrounds and respond appropriately to their individual needs.
- Valid DBS.
Package
- Competitive
- 25 days annual leave
- Pension
- Life Insurance
- Employee Assistance Programme
- Sharesave scheme
- Refer a Friend reward scheme
- Cycle to Work
- Plus more
Immediate start
For safeguarding purposes, a valid DBS is required, plus 2 professional references.
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