Lead User Researcher - London, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Currently working with a leading management consulting client who are in search of a User Researcher contribute to the most demanding and exciting new digital service for the UK Government.

Not only is this an opportunity to join a leading consulting organisation but with your work, create better digital services in government will change the face of public services and have the potential to dramatically transform the future of millions ofpeople

As a User Researcher you will:

Lead on research projects, working with a wider team of Designers, Analysts and Developers
Familiarise yourself with the project's user research work to date and devise a strategy of moving the work forward
Plan, design and conduct user research sessions
Collaboratively analyse the findings of user research to identify common themes and points of user contention and provide actionable recommendations to the relevant team members.
Use findings of user data to work closely with designers and analysts to iterate the developing service
Manage business relations with usability and market research agencies to support necessary research processes
Support the learning and development of less experienced and trainee User Researchers within the team
Thrive working in an agile environment, using your own creativity, resourcefulness and initiative to maximise the quality of user research and its impact on the service development

Key Requirements for the ideal User Researcher:

At least 5 years of practical experience of qualitative research methodologies
ideally within a public sector background:
Experience in taking a lead User Researcher role within a team
Experience managing team dynamics and holding sufficient authority to effectively challenge points of design without alienating individuals
Experience of working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances

Package:

- £70-80k base