Medical Records Assistant - Lancaster, United Kingdom - Lancaster Medical Practice

Lancaster Medical Practice

Verified Company

Lancaster, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

JOB DESCRIPTION

Job Title:
Medical Records Assistant

Accountable to:
Medical Records Co-Ordinator

Key Relationships:
Reception, Medicines Management, Medical Secretary and Recall Teams, GPs, Primary Care Support England

Salary:
LMP Grade 2

Job Summary:

The post-holder will summarise and read code relevant information from and into patients' clinical records, working strictly in accordance with the agreed protocol.

The post-holder will be responsible for the management of incoming correspondence in relation to medical records.

The post-holder will be responsible for the coordination of patient registrations and amendments to patient records in-line with the agreed policy.

The post-holder will be responsible for the administration of medical records arriving in the practice and those being returned to the agency.

Key Duties/Responsibilities

Culling and sorting patient records and letters in preparation for summarising
Reviewing medical records and producing an accurate summary of the patient's medical history.
Read coding the information into the practice clinical system
Monitoring progress of notes summarising against practice targets
Filing and retrieving paperwork
Electronic filing and workflowing of correspondence in line with agreed protocols
Registration of patients into the EMIS system
Deduction of patients from the EMIS system
Administration of the registration links portal
Administration of FP 69s
Administration of amendments to records
Receipt of medical records and associated administration
Coordinate the transportation of medical records within Lancaster Medical Practice

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.

They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers.

They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with the Practice policies and procedures, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to the individual, is nonjudgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of their own personal and/or professional development
Taking responsibility for their own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance
Work effectively with individuals in other agencies to meet patients' needs
Effectively manage own time, workload and resources

Safeguarding:

LMP is committed to safeguarding and promoting the welfare of children, young people and vul