Operations Assistant - Dartford, United Kingdom - Matthew James Global Relocations Limited

Description

ROLE PROFILE - OPERATIONS ASSISTANT
Matthew James Removals and Storage is a highly-regarded and successful relocation specialist based in Dartford Kent.

We are looking for someone to assist the Operations and Management teams with their duties.

You will need to be a good all-rounder, capable of taking on and completing a wide variety of tasks, and be dynamic, articulate, and confident in taking on this role.

Reporting jointly to two Directors, this role will require frequent contact with all parts of the business and with multiple external agencies and suppliers.

The right person for us will be highly motivated, be adaptable, be self-sufficient, be willing to learn new skills, have a keen eye for detail, and will always get the job finished to a high standard, working without direct supervision.

This is a permanent full-time position, based on site at our offices in Dartford, Kent. You must be able to commute reliably to this location.


Role and Responsibilities

This is not an exhaustive list of duties but gives an outline of the role and some of the responsibilities of this position.

The key requirement is to be able to confidently accept a new task and to identify how best to address it.

• Assist colleagues with their own tasks, where necessary providing cover for them during absence. This will principally relate to Operations, Customer Management and Customs & Excise matters, for which full training will be provided.
• Be confident dealing with customers, negotiating mutuallyacceptable outcomes and solutions.
• Deal with existing and new suppliers as required. Be confident in negotiating optimum price and service levels. Raise purchase orders.
• Provide HR Assistance to the senior management team across the full spectrum of HR activity.
• Arrange and assist with compliance reviews and internal/external audits, and address action points arising from those.
• Health and Safety Management.
• Review and update of key documentation (Risk Assessments, etc)
• Provide a PA function to the Directors

Skills and Attributes

• Good general education. Knowledge of Spanish, or other European languages, an advantage but not essential.
• Proven track record of delivering great customer service and administration skills.
• Confident, outgoing, able to interact with colleagues at all levels.
• An ability to tackle tasks which you haven't faced before, research options and solutions and deliver against requirements.
• Excellent timekeeping and diary management.

You will ideally have worked in a similar role, preferably in the relocation/transport/ logistics sector, but a willingness to learn and develop yourself is more valuable to us.

Benefits Include:

• 28 days holiday (prorata) including statutory days
• Cycle to Work Scheme
• Autoenrolment Pension Scheme
• Free onsite Parking

, permanent

Salary negotiable according to skills and experience


Job Types:
Full-time, Permanent


Salary:
£20,000.00-£30,000.00 per year


Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• Onsite parking

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Application question(s):

• Please advise of any dates or times when you are NOT available for either telephone or face to face interview.

Work Location:
In person

Application deadline: 30/08/2023


Reference ID:
MA-MP-2023

Expected start date: 25/03/2024