Housing Officer - Cambridge, United Kingdom - CHS Group
Description
An exciting opportunity has arisen to join CHS as a Housing Officer in our General Needs Housing Team, covering a patch of about 200 rented and shared ownership properties in Cambridgeshire.
What you'll do
In this highly responsible and varied role you will be at the heart of CHS activity. As part of our housing management team you will deliver a first class service to our customers.
Dealing with all aspects of tenancy and estate management you will ensure that homes are let efficiently and fairly, work to maximise rental and service charge income, deal with cases of anti-social behaviour and support our customers to meet the terms of their tenancy agreement.
You will be able to manage your own workload with mínimal supervision to ensure a customer focused service is provided.
You will be able to involve customers, work in partnership with other agencies and improve service delivery to meet customers' needs.
About you
- Motivated to make a positive contribution from day one
- Good knowledge of housing management, tenancy sustainment, welfare benefits, and collaborative multiagency working
- Focussed on delivering excellent customer service
- Excellent time management and decision making skills
- Strong organisational and communication skills
- Competent in the use of MS Office packages (including Word, Excel, Outlook)
- Flexible and adaptable
- A full UK driving licence and use of a car for work purposes is essential
Our benefits include
- A hybrid working policy and flexible working
- 30 days holiday increasing to 35 days inclusive of Bank Holidays (pro rata for parttime staff), depending on length of service
- Holiday purchase scheme up to 5 days per year (pro rata for parttime staff)
- Company sick pay scheme
- Refer a Friend Scheme (£250)
- Contributory pension scheme which both you and CHS will contribute to
- Employee Assistance Programme
- Discounted gym membership (4 schemes)
- Corporate members of Edenred Travel Club
Interviews will be held on:
Wednesday 21st June 2023
For more information or for an informal chat please call
Charlotte Daleworth,
Housing Manager on
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