Reception Team Member - Hounslow, United Kingdom - IBIS BUDGET
Description
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"- Greeting our Guests
- Dealing with all incoming reservations
- Upselling outlets
- Cross checking OTA bookings to ensure correct information is input in Opera
- Dealing with room blocks, groups and tours
- Maximizing departmental revenue opportunities
Qualifications
- Previous experience in a hotel environment
- Opera Cloud knowledge is essential
- ResaWeb knowledge is fundamental
- Previous experience in a Accor hotel is a plus
Additional Information
Hours :
Full Time 40 hours per week
Salary:
To be confirmed
Flexibility:
Monday - Sunday
Job start Date:
To be confirmed
Skills:
Opera Cloud, Leadership, Able to handle complex situations and guest queries, working under pressure, dealing with complaints, managing delayed flights, Assisting other departments as needed, H&S awareness, Fire Marshall and First Aid will be an advantage etc.
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