Cardiology Investigations Receptionist - London, United Kingdom - Barnet and Chase Farm Hospitals

Barnet and Chase Farm Hospitals

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Main duties of the job:

To be the main point of contact as receptionist on the Cardiac Investigations Unit.
To have an overview of the outstanding position of clinics/patients in attendance, throughout the day.
To respond promptly and professionally to internal and external telephone enquiries, ensuring accurate information is recorded and disseminated to all parties.
To regularly check and action the answerphone messages.
To alert and liaise directly with the appropriate physiologist in relation to telephone calls escalating inpatient tests.
To liaise with patients, relatives, General Practitioners, clinical and administrative staff over the telephone, face to face and in written correspondence.
To checkin patients for Cardiac appointments.
To ensure that all clinics are outcomed [cashedup] at the end of the working day.
To forward test results to internal and external requestors in a timely manner, making checks for further address information as required.

Please kindly see the attached Job description for the full duties and responsibilities required for the role.

Working for our organisation:

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts.

Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle.

From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

Detailed job description and main responsibilities:

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person specification:

Values:

Essential criteria: