Customer Service Assistant/administrator - Haverfordwest, United Kingdom - Mark Hunter Ltd T/A Totally Welsh

Mark Hunter Ltd T/A Totally Welsh

Verified Company

Haverfordwest, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Due to expansion we are looking for an enthusiastic individual to come and join our dedicated customer service team at Mark Hunter Ltd, T/A Totally Welsh.

The role is set within the administrative and customer service function and based in our Head Office in Haverfordwest.

This is a fulltime role, 35+ hours per week
Monday to Friday with the occasional Saturday
Hours can be flexible but would predominantly be 8am4pm.

The role:

You will provide the necessary support within the administrative function within the business and assist the finance team as required.

Duties include:

General office duties including answering telephones, monitoring and responding to company mailbox.
Processing workflow correspondence and credit control for tendered contracts.
Issue weekly invoices to customers, franchisees and roundsman.
Record Milk Intake Volumes.
Processing of Customer Orders and taking payments.
Assisting our finance team with administration tasks and credit control
Supporting the Customer Services team.
Other duties as required.
Good communication & IT skills
Conscientious with good time management skills and the ability to prioritise tasks.
Ability to work well individually and as part of a team
Is methodical with an excellent attention to detail.
Has a pleasant telephone manner.
Is customer focused.
An individual who takes interest within the industry.

Desirable but not essential - Qualifications and skills

GCSE Mathematics or equivalent.
GCSE English or equivalent.

Salary:
£9.50-£11.75 per hour

Experience:

- administration: 1 year (preferred)

- customer service: 1 year (preferred)

Work Location:
In person