Quality Coordinator - London, United Kingdom - KANTAR

KANTAR

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Kantar is the world's leading data, insights and consulting company and our Media colleagues are the experts in understanding the changing advertising landscape.

Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable our clients to better understand media audiences and their relationships with brands.

Job Details

Kantar Media is the world's leading data, insights, and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else.

Our media colleagues are expert in understanding the changing media landscape. This includes audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media.

Their global coverage and local expertise enable clients to better understand media audiences and their relationships with brands to optimise investment.

Job Title:
Quality Coordinator

Location:
Hybrid working

Salary:
Competitive

Full time/Permanent

Role Description

Work with all business units to support quality management and continuous improvement efforts in the UK.

Ensure operational excellence and process improvement through the implementation, maintenance, and alignment of the Quality Management System (QMS), according to appropriate ISO requirements, and through involvement in and support of the Continuous Improvement (CI) Programme.

Key Outcomes

Raise awareness of quality management, through distribution of information and provision of training.
Coordinate and support network of Quality Champions
Coordinate internal audit programme, supporting a team of internal auditors and undertaking internal audits of teams, projects, and processes.
Support teams in undertaking risk assessments, identifying and flagging high risks.
Support teams in the specification, tracking and reporting of KPIs.
Support teams in documenting processes and managing documentation.
Support the specification, implementation and tracking of action plans resulting from audits, risk assessment and process or deliverable nonconformities.
Provide admin support for issue management database.
Analyse data and build reports on QMS performance.
Organise annual external assessment.
Support teams in their preparation for external assessment to ensure successful recertification to ISO standards.
Coordinate and support work of Continuous Improvement (CI) Agents on CI Projects
Support CI Programme management and reporting.

Capabilities and Experience:

Strong communication and interpersonal skills.
Willing and able to show initiative.
Continuous improvement mindset
Shown ability to work in collaborative environment.
Confirmed ability to influence people with various roles and responsibilities.
Identifies an appropriate communication style to suit the message and the audience.
Leads meetings and facilitates discussions that result in clear conclusions and defined actions.

Essential:

Knowledge of quality management systems and their implementation (ISO 9001)
Experience with continuous improvement methodologies

Desirable:

Experience of conducting internal audits
Experience of conducting risk assessments
Knowledge of ISO 20252 market research standard
Knowledge of GDPR and data protection requirements
Experience using MS online tools (SharePoint, Power Automate, Power BI)

At Kantar we have an integrated way of rewarding our people based around a simple, clear, and consistent set of principles.

Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Privacy and Legal Statement

Country

United Kingdom

Why join Kantar?

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, nobody knows people better than Kantar.