Communications & Campaigns Officer - London, United Kingdom - Citizens UK

Citizens UK

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

Salary:
£26,623 (+£3,000 London Weighting)

Hours: 37.5 hours per week, 5 days per week (open to alternative working patterns)

Contract:
Permanent

Based:
London / open to home-based from other UK locations with ability to travel to London

Deadline: 23 April 2023 (Midnight)

Interview: 4 May 2023 (Provisional)

CITIZENS UK

Citizens UK uses broad-based organising to build people's power, lead change for the common good, and strengthen civil society institutions.

We have diverse alliances across the UK made up of over 550 civic organisations who develop their own local agendas whilst also uniting around campaigns across the country.

Organisations work together to make change by winning concrete commitments from public and private sector power holders.

Over the last thirty years, this has driven some of the biggest campaign impacts in the UK, such as winning £1.8bn in additional wages for low-paid workers.

Some of our local campaigns have grown into large-scale social change projects including the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice.

PURPOSE
We're looking for a proactive and relational Communications & Campaigns Officer to join our communications team.

This role will work across all our campaigns, with a focus on supporting our regional chapters with their communications and acting as an ambassador for storytelling and strong internal communications.

Line managed by the Press & Campaigns Manager, you'll work to embed good communications practice across the organisation, and help us tell the stories of our campaigns - from Making London a Living Wage City, to supporting refugees to find a home in the UK, to getting schools and colleges involved in community organising.

Our external affairs work is fast-paced but committed to the distinctive ethos of Citizens UK - where local leaders and people experiencing injustice are in the lead.

This role will appeal to someone who is interested in working with a diverse range of people, both internally and externally, to create strong communications content.

From managing our internal newsletter, to supporting a regional chapter use social media effectively, you'll be a key contact for our staff to help them deliver effective communications.

You'll have a creative eye and look for opportunities to translate our campaign goals into compelling stories that put the communities we work with at the centre.

MAIN RESPONSIBILITIES:

Situational Awareness and Research

Demonstrate understanding of the perceptions of external stakeholders and how to influence or garner support using communications, and storytelling in particular

Strategy Development

Contribute creative ideas for Citizens UK communications in line with wider strategy, helping to reach new targets and grow awareness of campaigns and the Citizens UK brand
Demonstrate ability to adapt communications strategy to the starting position and interests of the audience

Reputational & Risk Management

Help with occasional out of hours activity during significant events, ensuring enquiries are handled in a timely manner
Identify issues related to risk management and reputational risk, ready to respond appropriately (as part of the team) to risks as they emerge

Materials Development & Dissemination

Create compelling content, including website blogs, newsletter stories, and other content to reach Citizens UK's organisational and campaign goals
Lead on creating content relevant to external hooks (e.g. awareness months, religious holidays, sector campaigns etc.)
Supervise the work of junior staff or contractors ensuring a high standard of content

Digital, social media and website

Work with colleagues to develop integrated campaigns, helping to align press, digital, marketing and public affairs activity
Gather and create digital content to support Citizens UK communications objectives, with a focus on sharing stories from local community leaders

External Relationships

Develop strong relationships with community leaders across Citizens UK membership institutions, working with them to tell their stories

Campaign and Events Management

Help to maintain a forward planning communications timeline to generate content around major campaign moments and events
Deliver key campaign objectives to time and budget; incl. reporting on KPIs
Occasional travel to regional chapter events to support their communications output

Internal Comms & Knowledge Management

Manage the communications request form, working with the communications team to fulfil requests from across the organisation for comms support
Manage the staff newsletter, including sourcing content from across the organisation, sending the newsletter monthly and evaluating the newsletter's performance
Gather stories and campaign wins from across the organisation with the aim of developing content across press and digital with the wi