Care Coordinator - Leeds, United Kingdom - South Milford Surgery
Description
Care Coordinator
Role:
Care Coordinator at South Milford Surgery
Department:
Medical Admin team
Reporting to:
Lian Copeman Deputy Practice Manager
Location:
South Milford Surgery
South Milford Surgery believe in providing the best possible care for all our patients.
We want to remove barriers to care and reduce health inequalities.
Our mission is:
- 'To provide the best care for all our patients by well-trained, motivated happy_
- staff'_
We will:
- Provide high quality, safe GP healthcare services to our patient population
- Provide care and support for the long-term management of chronic conditions and to help patients better manage their own health
- Work with all our partners in healthcare to deliver excellent care
- Operate in a financially sound way
- Ensure all our staff are motivated and trained appropriately to deliver our required standards of care
- Give staff, patients, and their carers a positive experience in their health care
To support all aspects of administration throughout the practice, tasks in particular will consist of:
→ Medical admin duties as required
→ Summarising support
→ Coding standard documents
→ Scanning of all post ready to be processed
→ Booking and checking of appointments for PCN staff
(i.e. for Pharmacist/Social Prescribers/Health coaches/Mental Health Practitioner)
→ General IT housekeeping (i.e., website management)
→ PPG administration (this is to include presence at a meeting after normal working hours once every 3 months on an evening, advance notice will be given)
→ Plus in addition to the above, other administration duties as required
Key Competencies
- Responsive
- Methodical/Organised
- Flexible
- Innovative
- Reliable
To monitor and ensure all medical administration duties etc are completed in line with requirements by the appropriate team.
Person Specification
Post - Care Coordinator
E = Essential criteria D = Desirable criteria
Competencies
Responsive (E)
- Creative, delivers practical solutions, and flexible to meet others needs E
- Willing to examine own values, principles and assumptions. Learns from own experiences
- Motivates others by establishing clear direction and standards; providing opportunities for participation; motivating others by giving encouragement, recognition and personal support for their efforts and achievements
- Well organised, copes well under pressure, takes ownership, pro
- Can organise own workload and can create robust systems for controlling workflows
- Transparent and open, keeps others informed, acts and is sensitive to people's needs.
- Can adapt to changing situations as processes or requirements change E
- Can adapt own processes quickly as needed
- Is a problem solver and can suggest new ways of working or recording D when situations change
- Can question the status quo and ask, 'is the best it can be?'
- Well organised, copes well under pressure, takes ownership, pro
- Transparent and open, keeps others informed, acts on action and is sensitive to people's needs.
- Coordinates tasks
- Track record of working in a customer focused service and supporting the service to be compliant and meet high quality D standards
- Supporting others to develop their work practices
- Experience of using IT systems
- Strong administration skills in using IT and software to enhance workflows
Qualifications (E)
Good standard of general education, including GCSEs in Math's and English
(or comparable)
Other (E)
To be flexible in working as required and in reviewing new additions to role as frameworks change
Job Types:
Full-time, Part-time
Part-time hours: 37.5 per week
Salary:
£9.50-£10.50 per hour
Benefits:
- Company pension
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Leeds, LS25 5AA: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
Application deadline: 27/01/2023
Reference ID:
LC/SD/CC/0123
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