Administrative/ Health Care Support Worker - Lancaster, United Kingdom - Blackpool Teaching Hospitals NHS Foundation Trust

Tom O´Connor

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Description

An exciting opportunity has arisen to join our admin/ health care assistant team based in Lancaster and Morecambe Sexual Health Service.


Our service has 5 clinical sites: Ashton Clinic, Queen Victoria Centre, Ryelands House, Carnforth Clinic and Waterview.

For the adminstrative role within this position, you will be the patients first contact, answering our triage calls. On reception you will be required to perform general adminastrative duties within a clinical setting.


For health care assistant role you will be assisting the doctors/ clinical nurses, giving direct patient care and maintaining the clincial care setting.


The hours for this role are: 22hrs per week

Tuesdays 1pm -9pm

Wednesday 9am

  • 5.30pm
Thursday 1pm

  • 8pm
Saturdays on a rota (8.30am

  • 12.30pm)
For the adminstrative role within this position, you will be the patients first contact, answering our triage calls. On reception you will be required to perform general adminastrative duties within a clinical setting.


For health care assistant role you will be assisting the doctors/ clinical nurses, giving direct patient care and maintaining the clincial care setting.

See job description for more details


The hours for this role are: 22hrs per week

Tuesdays 1pm -9pm

Wednesday 9am

  • 5.30pm
Thursday 1pm

  • 8pm
Saturdays on a rota (8.30am

  • 12.30pm)
  • To assist the Doctor or Nurse throughout the clinical examination or clinical procedure of patients in sexual health clinics.
  • To offer emotional support to patients during the examination procedure.
  • To act as a chaperone to both medical and nursing staff as required according to trust policy.
  • Following training perform basic observations (such as BP, pulse, weight, height and BMI) and other screening tests for patients within the sexual health care setting, for example, urinalysis, pregnancy testing, urine Chlamydia tests reporting the results to trained nurses.
  • To undertake venepuncture
  • To explain procedures and test to patients according to clinic protocol and advise on how patients obtain results.
  • To assist in the accurate filing or inputting on the Lilie system patient's test results under the direction of a senior member of the team which includes advising patients of negative test results as per clinical protocols.
  • Following training offer basic advice to patients around pregnancy testing and condom usage.
  • Training will be provided to develop basic microscopy skills to include staining of microscopy slides and correct interpretation of wet preparation vaginal slides.
  • To assist in checking all specimens are labelled with the correct patient information and that the specimens sent to the lab are recorded in the patient's record on a daily basis.
  • To provide a safe and clean environment for patients and staff by ensuring that equipment and furniture are cleaned (with specific reference to the prevention of cross infection) and used correctly.
  • To prepare all clinical areas (including the lab and outreach settings) ensuring that adequate clinical supply levels are available in each room prior to and following clinical session delivery and assist in the maintenance of stores across the service.
  • To maintain accurate patient records by inputting data using the Sexual Health Services IT system (Lilie) in line with Trust Record Keeping standards and policies.
  • To participate in the maintenance of good relationships, communications and teamwork within the service.
  • To be aware of the confidential nature of the clinic and work within the legal responsibilities as laid down in the Venereal Diseases Regulations 1974 and the NHS Trust Act 199
  • To keep the Clinical Nurse Leader or Senior Sexual Health Nurse on duty informed of any significant change, incidents, accidents or complaints within the service.
  • To have responsibility for Health and Safety and welfare of others in the working environment, to follow safe working practices and to comply at all times with local Safety Policies and Procedures.
  • To attend study days/staff training as required
  • To attend staff meetings and other development meetings as required.
  • Occasional participates in audits and surveys within own department.
  • Participate in the induction of new staff and support students and visitors to the service.
  • To adhere to clinical policies and procedures of the Trust and keep up to date with nursing procedures and changes within the role.
  • To participate in the PDR/PDP process.
  • Occasional requirement to exert light physical effort during a shift e.g. push a dressing trolley.
  • Will be required to occasionally drive to various clinical sites.
  • Exposure to distressing or emotional circumstances would be rare.
  • Daily work activities are organised by Senior Sexual Health Nurse in charge or Clinical Nurse Leader.
  • Reception Duties
  • Register electronically all patients who attend clinics, ensure all personal details are correct, issue a patient identifiable number and where necessar

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