Customer Service - Preston, United Kingdom - The Best Connection Employment Group

The Best Connection Employment Group

Verified Company

Preston, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Best Connection are recruiting for a Customer service assistant to work with one of our manufacturing companies in Bamber Bridge

About the job:

Are you passionate about delivering exceptional customer service? Are you ready to embark on a rewarding career in a within a leading manufacturer industry?

This is a new opportunity to work within the UK sales department.

In this role you will be working towards a Level 3 Business Administration Apprenticeship, gaining valuable knowledge in a wide range of areas such as communication skills, time management, market forces and project management, to give you a solid foundation for a career in business.

Main Duties:

Provide solutions to order-related issues and queries within a reasonable time frame.
Assist with administration of equipment installations.
Provide exceptional levels of customer service.
Communicate effectively across multiple internal departments to achieve results.
Support the external UK sales team and respond to their queries efficiently.
Assist with reception duties as required.
Any other reasonable duties relevant to the role.

Knowledge, Experience & Skills:

Demonstrate a friendly, positive and professional attitude, and a commitment to your personal and professional development
GCSEs (or equivalent) in Maths and English at grade C/4 or above
Excellent communication and interpersonal skills
Excellent organisational skills and attention to detail
Experience within an office environment including customer contact (advantageous but not essential)

Benefits:

23 days holiday + bank holidays
Great work life-balance - Early finish on Fridays as well as working from home on Fridays
Attendance voucher scheme - up to £375 per year in Love2Shop vouchers to reward attendance (applicable after 12 months service)
Company pension - including employer contributions up to 4.5%
On-site canteen
Free parking

Hours of work:

Monday - Thursday 8.30am - 4.45pm

Friday 8.30am - 1.45pm

36.25 hours a week

£20,000 rising to £22,620 on successful completion of the apprenticeship.

Benefits & Requirements: