Specialist Learning - Kingston upon Thames, United Kingdom - Foundever
Description
About Us
Foundever Learning and Development department, in Kingston upon Thames, is recruiting for a
Learning Specialist, to support our client, Intuit, proud makers of QuickBooks, TurboTax, Mint, Credit Karma and Mailchimp
You will be involved with the design and delivery of great learning experiences and to support agents on their journey.
The learning specialist will provide administrative support for the Learning Manager to deliver L&D Interventions and training for the virtual and on-site client enterprise campaigns.
Job Summary
The role
You will be responsible for the training, documentation, support, ongoing success and learning needs analysis for a leading Machine company.
This will allow the campaign to grow effectively and efficiently, bringing in new staff as they grow and training replacement staff as the team move within the business.
A Learning Specialist will give the campaign a resource to take full responsibility for getting new hire staff up to speed; monitoring their transition to the role; identifying learning gaps and opportunities; deliver new updates and product/process information to let the business run smoothly and effectively.
It is a highly energetic role, acting as role model for new staff and displaying the passion, involvement, engagement and commitment to exemplary customer service delivery every day, living the brand and being the inspirational "go-to" for all training and learning needs.
Skills/Knowledge/Abilities
Education
Experience Target
**Specialized Certifications
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