Motor Claims Handler - Wilmslow, United Kingdom - Talent Connect Group

Talent Connect Group

Verified Company

Wilmslow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Motor Claims Handler

Basic Salary:
£23,000 - £27,000

Location:
Wilmslow, Cheshire (Hybrid working)

Hours: 09:00 - 17:30 Monday - Friday
Due to our clients success and expansion, we are looking for a Third Party Claims Handler.

Within this role you will be working as a part of an experienced claims team, providing a professional, technical, and efficient third-party claims handling service whilst providing the highest standards of customer service.

Our client is offering a hybrid working pattern of up to 3 days working from home each week - upon completion of their probation period.

Role responsibilities:

To investigate the circumstances of the claim and assess all information to determine possible outcomes and cost assessment on each claim.
To liaise with external stakeholders to ascertain further information as part of defending the claim
To confidently liaise and negotiate where appropriate with the third parties and their representatives to minimise the claim risk and maximise the efficiency, mitigating the thirdparty claim.
To liaise with customers, insurers, repairers, engineers and others as needed to maintain contact and resolve any issues arising.
Identifying and resolving any potential fraud or repudiation.
To liaise with other departments and employees as appropriate so as to minimise the inconvenience to the customer and maximise the efficiency of the claim's procedure
Experience of defended Thirdparty motor damage claims
Detailed knowledge of liability and RTA case law
Strong knowledge of the recovery process
Good negotiation skills
Confident telephone manner
Ability to build great relationships
Attention to detail and accurate processing
Ability to work in a fastpaced environment
Good time management skills
MS Office skills
Demonstrates empathy and patience