Pre Sales Engineer - Worthing, United Kingdom - Additional Resources Ltd

Additional Resources Ltd

Verified Company

Worthing, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Pre Sales Engineer / Technical Account Manager

Location:
Worthing

Salary:
up to £64k DOE + benefits, hybrid working

Our client are seeking a highly organised individual; a person who can understand and convey technically complex ideas and designs to a variety of stakeholders.

The
Pre-Sales Engineer / technical Account Manager will provide demonstrations of our clients' products and services, scoping, proof of concept tasks, and written documentation to meet the needs of their customers.

The Person:

You'll be an expert in capturing customer requirements and mapping that across to the portfolio of solutions and services that the client provides.
Using your excellent communication skills and technical expertise, you will assist the Sales Team Account Managers in successfully closing opportunities.
Commercial acumen together with a strong technical background of IT monitoring tools is essential to the role.
A strong communicator and is quick to build relationships at all levels.

Duties and Responsibilities:

Pre-Sales Delivery:

Keep up to date with the latest developments across the industry and product portfolio to ensure their offerings and solutions keep up with industry trends and standards
Sales oriented approach to engagements, effectively describe and demonstrate use cases for their portfolio finding opportunities to upsell products fitted to customer needs
Hold presales product demonstrations and scoping calls with customers identifying technical and recording them into CRM
Create technical proposals/contribute technical content where required
Deliver SolarWinds training for customers and internal teams as appropriate and deliver this or offsite as required
Work within the ethos of internal knowledge sharing amongst team members, assist the other team members in own area of expertise
Contribute to the internal repository of knowledge resources
Write blog posts about SolarWinds features
Host Webinars on a variety of topics to do with the portfolio

Requirements:

Previous experience working as Presales Engineer, or Solutions Consultant, or Technical Account Manager
Good knowledge on SolarWinds Orion, or similar monitoring tools.
Excellent written and oral communication.
Confident and comfortable at delivering presales activities such as customer meetings and delivering product and solution demonstrations at various stakeholder levels within an organisation.
Able to create highly complex technical documentation with mínimal input.
Positive, flexible, proactive attitude with a strong sense of responsibility to ensure the highest standards are met throughout the business.
Ability to plan, organise and prioritise own workload.
High degree of technical knowledge across a wide range of platforms

Desirable:

Bachelor's degree in Computer Science, Engineering, or Information Technology
Industry certifications such as CCNA, CCNP, Comptia+, MCSE
Working knowledge of LAN / WAN configurations, Switches, Routers and security appliances
Network administration and troubleshooting skills (DHCP/Static, TCP/IP, DNS)
Experience in delivering technical training to users

Key Traits:

Organised with attention to detail
Fluid and confident speaker who does not shy away from a challenge
Commercially driven with aptitude for sales, technical design, and architecture
Able to work on own initiative and as part of a team
Selfstarter with a cando attitude
Flexible and able to travel

Compensation & Benefits:

Salary up to £64,000 per year
Company Pension Scheme
Private Healthcare
Additional days holiday for each year of service (up to 30 days)
Cycle scheme & Perkbox discounts
Flexible working employer and Disability Confident
Hybrid working, 1 day per week office base

**_Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003._