Workplace Co-ordinator - Tameside, United Kingdom - Robertson Group

Robertson Group

Verified Company

Tameside, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview:

People. Initiative. Pride. We see more than just service.

Facilities Administrator

Location:
Tameside One, Ashton Under Lyne
Working hours: 38.75 hours per week, Monday to Friday 8am to 4:30pm. Rota to cover Saturdays 1-in-3 8am to 5:15pm.

Salary:
£12.24 per hour

Contract:
Full-time, permanent

Job title:
Internal job title is Workplace Coordinator

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We're professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you'll join the UK's largest family-owned construction, infrastructure and support services businesses.

And as a Facilities Administrator, you'll be part of a team that's doing incredible things - for ourselves, for the partners we work with, and for a truly sustainable future.

Your new role:

What you'll do:

In your new role as Facilities Administrator, you will be on-hand to deal with any issues that arise during the day.

You will be first point of contact to ensure our client and our client's employees & visitors, encounter a professional & seamless service from the moment they walk through the doors.

Your key responsibilities include:

Establish good working relationships with the client, in order to be recognized as the goto person and a trusted partner
Meet & greet visitors in a professional manner
Coordination of all FM services in your designated areas and take ownership of this area of responsibility
Be aware of relevant policies and procedures in order to inform the department of the best way to solve problems
To prepare and maintain a hand over between shifts
Assisting with floor orientation and induction of new staff
Be responsible for completing cleaning audits & monitoring of porterage/cleaning staff, working to an agreed standard/schedule.
Ensure all tasks are logged with the helpdesk and a record of all tasks are kept up to date and managed through to completion
General administrative support, communication and hosting as required
Key holding responsibilities in times of cover
Report any maintenance issues to ensure a speedy resolution

What you'll need:

To be considered for this opportunity, you will have previous adminstrative experience in a customer-focused environment with excellent interpersonal skills alongside relevant IT skills including Outlook, Excel, Word, and willing to learn new software systems.

You will be a confident communicator and able to prioritise your tasks as relevant to meet the requirements of the role and incoming queries.

Due to the key-holder nature of this role, it is essential that you are able to get to the place of work by means other than public transport.

Who we're looking for:

People are at the heart of everything we do and achieve at Robertson.

To fit right into the team you'll be friendly, professional and care about the job you do; listen to customers and work with your colleagues to support them as a team; follow procedures that keep you and our customers safe and help us maintain high standards; share our pride in making a real difference.

What's in it for me:

Working the Robertson Way
Joining us isn't just about seeing things our way. It's also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here's what that means

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility
Each of us is accountable for what we do.

From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed
Every challenge is an opportunity.

We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We are one team
We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

What's in it for you?

In addition to the hourly rate, we offer a wide range of rewards and benefits, including 33 days annual leave, a great pension and valuable life assurance.

What's more, you'll also be able to make the most of a range of brilliant extras.

These include our Cycle to Work Scheme, discounts at restaurants and cinemas with a Taste Card, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.

When it comes to diversity and inclusion, we se