Helpdesk Administrator - London, United Kingdom - 1st Step Solutions Ltd

1st Step Solutions Ltd
1st Step Solutions Ltd
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Location:
London, England

  • Sector:
Business Support

  • Job type:
Contract

  • Salary:
Negotiable

  • Contact:
SE Recruitment Team

  • Job ref:
241342_

  • Published:
about 2 hours ago

  • Expiry date:
  • Startdate:

ASAP

  • Consultant:
South East Recruitment Team


Helpdesk Administrator

5 month Contract

City of London


1st Step Solutions are working on behalf of leading UK wide Contractor who have an opportunity for an experienced Helpdesk Administrator to join their Facilities team in Central London.


  • Applicants must have a background of working within a helpdesk role and knowledge of CAFM software.
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Responsibilities:


  • To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system.
  • To manage the maintenance office administration systems.
  • To manage & update computerised PPM and work records.
  • To ensure PPM work orders are produced via help desk orders and documents.
  • To manage and produce reports, survey data and general maintenance related business letters.
  • To input completed work orders and produce associated reports from the database.
  • To monitor outstanding work orders and produce backlog reports.
  • To assist in invoice disputes by document preparation and control.
  • Motivate and manage other Admin staff and manage their training requirements.

Requirements:


  • Proficient use of Microsoft packages.
  • Previous use or knowledge of CAFM systems.
  • Good organisation skills.
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