New Position - London, United Kingdom - FashionJobs

FashionJobs

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

OPERATIONS MANAGER
Job Title:
Operations Manager Reporting to: General Manager, Deputy Manager, AMT Key Responsibilities:

1.1 Stockroom management:

To optimize
stockroom capacity through detailed merchandise organization and distribution of the different working areas.
To make sure shopfloor is following
replenishment standards by implementing strategies to keep 25 reports under control.
To analyze
operational reports/KPI : 25R replenishment ranking, success of devolutions, confirmation of transfers and strategize plans for improvement.
To
communicate with senior management on a daily basis regarding personnel, product and procedures.
To maintaining a healthy
stock level in the stockroom by conducting frequent and efficient returns to the warehouse following the company guidelines.
To process all
devolutions and transfers in & out the stores receives.
To oversees the
management of the overstock from merchandising changes.

1.2 Store processes:

To drive the floor keeping it according to
standards ensuring cash desk and fitting rooms are well covered and organised.
To oversees the
banking procedures and follow up any incident reported by ATM Department.
To follow up and revise
General Services orders (bags, stationery, Sint packages)

1.3 Delivery processes:

To organize, prepare and control all the
delivery process from preparation (crates and hours calculation), reception of goods and putting away on shelves by following Company's guidelines.
To manage and oversee the delivery process to ensure it is in line with the company target
productivity and propose action plans to improve the overall processes

- **Omnichannel and technology**:

To follow up with the latest updates in
Sint and Online and inform the team of all the changes by implementing training sessions.
To oversees that all
Sint process is followed correctly by the team.
To
optimize the stocking of Sint packages and the correct delivery to customers.
To control the
online devolutions of Sint packages.
To implement strategies to excel
Sint KPIS (volume of orders, weight, rejections)
To run weekly
online inventories.
Ensure correct use and maintenance of store's
devices (TGT, iPods, iPad, radios, tills) by following all incidences with IT and AMT, as well as device inventories.
Optimize the
use of RFID and prepare training plans for the team to upskill their confidence with it whilst making sure processes are followed correctly.
To keep all
devices updated with the latest versions and share them with the team.

-
Stock loss and Security:

To work along side AMT and Managers in following Company's procedures to reduce
stock loss (ABC),
tills use and
inventories.
To organize, prepare and execute the inventory cycles and analyze
shrinkage report to make action plans to achieve Company's target with Management team.
Comply and promote Company's
security processes in store and enhance all working procedures in all areas.

-
People:

Monitor, support and follow up on the
new starters induction and training and identifies development opportunities and potential talent and informs senior management. Support them through 121's and Talks.
To lead and keep a high level of team
motivation whilst deliver
feedback in processes performance.
To ensure
coverage for operational tasks in store. Be actively involved in new projects, ensuring team members receive relevant
training to maximise success in all operational area of the store
Guarantees
staff wellbeing, the implementation of best safe work practices and the compliance of all Health and Safety regulations.
Manages the resources available in store according to the company's
sustainability policy.
Respects the opinion of others and promotes the company's principles of **diversity and inclusion.