Administrator - Grassmoor, United Kingdom - Thorn Baker Estates Facilities Maintenance.

Thorn Baker Estates Facilities Maintenance.

Verified Company

Grassmoor, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Administrator - New permanent opportunity - Chesterfield - £20,200

Are you looking to work with a company that genuinely put people at the heart of everything they do? Based within the head office in Chesterfield this role will see you working for a leading housing association who manage over 8000 properties in the NorthDerbyshire/South Yorkshire Region.

What's in it for you:

A salary of £20,200 per annum

Monday

Friday, working 37 hours
26 days holiday plus bank holidays With an option to buy additional holiday Holiday entitlement will also rise with service
Free onsite parking
A fantastic and friendly team
An opportunity to join a company with excellent prospects for growth and career development

About the role:

Working within a busy Property & Regeneration Team, at the head office in Chesterfield, you will be assisting customers by telephone and other correspondence regarding housing related queries.

Must have a positive, can-do attitude and the ability to empathisewith customers who may call with a variety of questions and/or queries.

Your duties will include, but not be limited to:

Assisting in the processing of customer bookings
Ensuring diaries are managed for engineers visiting customers
Responding to general enquiries regarding regeneration schemes
Provide advice and support to customers
Where necessary making referrals to other organisations
Assisting with the management of complaints received
Maintain spreadsheets and databases regarding performance

About you:

Must have previous experience as an administrator
Excellent IT skills including knowledge of Microsoft Package
Professional telephone manner
Excellent communication skills
Fantastic levels of customer service and a desire to reach a positive outcome to any queries.
Outstanding attention to detail and organizational skills

Experience within housing - social or private is highly desirable