Managed Services Consultant - London, England
Only for registered members London, England, United Kingdom
1 month ago
* This salary range is an estimation made by beBee
Job summary
Managed Services Consultant role sits within the Managed Services function of the Data & AI practice. The delivery function develops and builds Data Platforms, Integrations, ML platforms etc for our clients – and Managed Services provides ongoing support and management once built and delivered.
Responsibilities
- Act as a technical point of escalation for Junior Consultants and clients
- Ensure technical knowledge is transferred within the team
- Maintaining Cloud and on-premise environments
- Monitor infrastructure performance/ costs and maintain systems according to client requirements
- Investigate, triage, and fix data platform incidents and requests.
- Effectively communicate issues and resolution plans to technical and non-technical stakeholders.
- Complete and help manage small development projects to ensure our clients' platforms are able to grow and adapt to their changing needs.
- Contribute to root cause analysis and problem management; building long-term fixes for all our clients after identifying underlying problems with their platforms.
- Technical documentation, sharing operational and technical knowledge with the wider team.
- Collaborate with other members of the Managed Service team at all levels, to develop your data skillset
Job description
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