Loan Management Associate - London, United Kingdom - Citi
Description
Wealth Credit Management (WCM) at Citi is a newly formed business line to provide integrated end to end credit underwriting, transaction and portfolio management in partnership with all the origination businesses of the Private Bank and Wealth Management of Citi.
We are looking to hire an experienced professional to contribute to the implementation of Loan Management Team (LMT) within Loan Product and Transaction Management in WCM.
LMT will be responsible for supporting multiple aspects of the lending lifecycle, specifically to ensure a smooth transition of client to servicing activities and ongoing oversight of the loan lifecycle post closing.
The team will service as the primary contact to the client for administrative functions and associated responsibilities related to lending products for Investment Finance team.
Key Responsibilities:
- Manage and contribute to the creation of processes, standards, procedures, controls, training, and implementation of function across LMT.
- Formally provide introduction to client on servicing logistics
- Manage adhoc servicing requests, monitor escalations and coordinate payoffs / terminations
- Monitor ongoing reconciliation reports to ensure persistent data quality and coordinate remedial actions across loan systems.
- Track and record ongoing maintenance activities associated with covenants and collateral
- Provide ongoing oversight of Operational KPI / KRI
- Institute and ensure effectiveness of controls and processes meet internal policies and regulatory requirements/expectations
- Represent LMT on various workstreams and initiatives across PBWM
- Constantly improve processes, controls and efficiencies within the group and front to back across loan lifecycle
- Lead projects and provide valuable input with various working groups created to enhance performance and efficiency
Knowledge, Experience and Skills:
- In depth knowledge of Loan product
- Deep understanding of Loan Operations activities
- Expert in reading and interpreting complex credit agreements
- Understanding of loan accounting concepts
- Understanding of process redesign / reengineering and execution
- Extensive experience in managing large remediation efforts and meeting critical deadlines
- Proven ability to collaborate with team members and senior management both within the lines of business and across multiple stakeholders
- Analytical and decisionmaking capabilities including the ability to identify, escalate, and propose and execute solutions to complex problems
- Ability to multitask through the practice of strong organizational and time management skills with experience in continuously followingup with various stakeholders and execution team
- Proven track record in establishing and maintain business line partnerships
- Track record of establishing key operating standards and KPIs/metrics with the achievement of leading team to meeting / exceeding these standards
- Strong influencing skills and ability to work in an environment where priorities are frequently changing
Qualifications:
- Extensive experience in large financial institution is a must
- Prior experience in Loan management or operations is preferred
- Proven record of working with complex credit agreements is a must
- Understanding of lending rules and regulation is a plus
- Experience with exposure and transactions reporting tools
- Knowledge of accounting is a plus
- Proficient with Microsoft Office Suite (Excel, Word, and PowerPoint)
- Attention to detail
- Excellent oral and written communication capability
- Ability to take initiative and selfmotivate
- Developed analytical and problemsolving abilities
- Client relationship and solution skills
Job Family Group:
Private Client Product Services
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Job Family:
IF Lending Generalist
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Time Type:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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