Healthcare Administrator - Manchester, United Kingdom - Diagnostic Healthcare Ltd

Diagnostic Healthcare Ltd

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Patient Services Administrator

Salary:
£20,475

Hours:37.5 hours per week

Shift Patterns:
Monday - Friday

Location:
Manchester (M22)

Introduction:

Are you looking for a new challenge? Looking to work a with a friendly, supportive team?

There has never been a more exciting time to join us as a
Patient Services Administrator to work in a progressive and supportive company offering a wide range of opportunities to develop.

We are seeking to recruit a Part time Patient Services Administrator to work at our Company Head office Manchester. Your role will be to provide efficient administrative support within the Patient Services Team.

This is an exciting role in a fast-paced and highly dynamic office environment - ideal for someone looking to further their administrative career or gain experience within the medical field.

Whilst previous administrative experience is desirable, full training will be provided.

About Us:

Diagnostic Healthcare was established in 2004 and provides medical diagnostic imaging services of MRI, ultrasound, DEXA, CT, X-ray and CBCT to both NHS and private patients.

We deliver over 300,000 scan appointments every year from over 75 locations and are a trusted provider of services for both NHS and private patients.

We offer a wide range of ever-expanding imaging modalities and the opportunity to work with cutting edge equipment as we invest in our imaging fleet and our static locations.

Culture and Company Values:

At Diagnostic Healthcare, we place our culture and company values at the centre of everything we do as an organisation.

Respect:
We treat people as individuals and understand that strength comes from our diverse workforce. We treat colleagues and patients with dignity and respect, encouraging each other to grow and develop in the workplace.

Care:
We work as a team to provide the highest standard of care in a welcoming environment. We are committed to ensuring that every patient and employee feels safe and valued. We listen to those we serve and work alongside; we learn from feedback and constantly make improvements.

Professional:

Our employees work to deliver the best possible experience for each patient, a culture of innovation and continuous improvement ensures that we are providing the best possible service.

Safety:
The safety of our patients and colleagues is at the centre of everything we do.

We hold each other accountable and work together to create an environment where both patients and colleagues feel secure and valued.

Excellence:

We deliver our services using the most innovative and advanced equipment enabling us to excel in everything that we do.

We strive for continuous improvement as leaders in our profession.

Job Summary:

To process and monitor patients booking in a timely and accurate manner and to meet the required KPI's.
To provide a high level of customer service and patient care
To be organised and proactive with good attention to details
Ability to work independently and as part of a team
To be able to work on multiple IT systems
To act as main point of contact for customers at all levels

We are looking for somebody with:

_Previous administrative experience is desirable, however full training will be provided._
Excellent communication skills
A friendly, positive and empathetic nature
Exemplary customer service skills
General knowledge of office procedures and policies
Confident knowledge of IT programs such as Microsoft Office Outlook, Word and Excel
A flexible approach to work
The ability to effectively prioritise, organise and time manage heavy workloads and resource
An understanding of the importance and need for confidentiality when dealing with sensitive patient information

What can we offer you:

We recognise that our workforce is the most valuable part of our business, and we strive to ensure that we support our staff to achieve their potential and beyond and invest in people to pursue a
Career for Life with Diagnostic Healthcare.

We are proud to have enabled many team members to progress in their careers, broadening their responsibilities with experience and training, and we will continue to ensure this is a key focus during your journey with Diagnostic Healthcare.

Our Benefits Include: