Customer Service Assistant - London, United Kingdom - Bridge of Hope

Bridge of Hope

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Customer Service Assistant

Location:
Lambeth, London

Pay Rate:
£13.50 per hour

Working Hours: 35 hours per week, Monday to Friday

Employment Type:
Temporary to Permanent

Are you a customer-focused professional looking for a rewarding opportunity in customer service? We are hiring a Customer Service Assistant to join our team in the vibrant borough of Lambeth.

This is a temporary-to-permanent position that offers a competitive pay rate of £13.50 per hour.

Key Responsibilities:

Data Entry:
Accurately record and update customer information in the database.

Problem Resolution:
Address customer issues promptly and effectively, ensuring a positive customer experience.

Administrative Support:
Assist with general administrative tasks to contribute to the smooth operation of the customer service department.

Collaboration:
Work closely with team members to achieve collective goals and maintain a positive work environment.

Qualifications:
Previous experience in customer service or a related field is advantageous.

Strong communication and interpersonal skills.

Proficiency in basic computer skills and data entry.

Ability to adapt to changing priorities and handle multiple tasks efficiently.

Excellent problem-solving abilities.

Additional Information:
Working Hours: 35 hours per week, Monday to Friday.

Location:
Office-based in the London Borough of Lambeth.

Employment Type:
This role is temporary, with the potential for a permanent position based on performance and business needs.

Training:
Comprehensive training will be provided to ensure success in the role.

Benefits:
In addition to a competitive pay rate, we offer a supportive work environment and opportunities for professional growth.

Resourcing Group is acting as an Employment Business in relation to this vacancy.