Customer Services Operative Security - City of London, United Kingdom - Savills

Savills
Savills
Verified Company
City of London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Purpose of the Role

The Customer Services Operative (Security) will provide a secure and clean environment for both customers & staff alike. The role mainly involves security duties with some cleaning required.

Key Responsibilities


  • To undertake regular patrols of the Centre as instructed by Management.
  • To carry out all duties in accordance with instructions issued by Management.
  • To comply fully with the Health & Safety Policy for the centre.
  • To ensure that the requirements of the Fire regulations are strictly complied with.
  • To ensure that the Rules & Regulations of the Centre are complied with at all times.
  • To open and close the Centre (e.g. Act as key holder)
  • Ensure that all incidents are recorded in Incident Log.
  • Ensure that contractors arriving on site adhere fully, to the centre procedures for contractor management.
  • Escort contractors when required.
  • Ensure that the centre is a safe and pleasant environment.
  • Assist with enquiries from members of the public, if and when required.
  • Liaise with tenants and the Police in all matters of security affecting the centre, tenants, public safety and security.
  • Report any faults or breakages to management
  • Deal with all ad hoc general enquiries and office administration and help build the relationship between tenants, contractors and centre management.
  • To be aware of and abide by all rules, terms and conditions of the company.
  • Maintain a clean and safe environment at all times.
  • Perform entire mall sweeps.
  • Remove all food and liquid spillages immediately.
  • Check, clean & tidy public toilets every 30 mins.
  • Report to management, stock needed and replenish stocks when instructed to do so (e.g. soap & toilet paper).
  • Litter pick.
  • Sweep service roads & outer areas.
  • Clean tiled areas with scrubber dryer or mop.
  • Clean Management Suite daily.
  • Dust & cobweb removal.
  • Clean & sanitize all fixtures & fittings and signage.
  • Chewing gum, sticker & graffiti removal.
  • General Hoovering.
  • Waste removal & management.
  • Assist in any other areas of cleaning when required.
Skills, Knowledge and Experience

Qualifications (Desirable)

Basic Knowledge of H&S legislation.

Security Industry Authority (SIA)

Basic first Aid and Fire Knowledge and training

Working Hours

40-48

LI-DNS
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