Business Support Officer - London, United Kingdom - Tower Hamlets Homes
Description
Business Support Officer / Administrator
£32,418 - £38,934 per annum
East London
Full Time
Fixed Term Contract - 12 Months
Tower Hamlets Homes is an award winning ALMO (Arm's Length Management Organisation).
A not-for-profit company set up in 2008 to deliver high quality housing services for residents to 21,000 in East London, which includes 9,000 leasehold homes and 12,000tenanted homes.
In addition, there are around 355 Right to Buy Freeholders who pay a service charge.This was a critical factor in the recent decision of our sole shareholder (the London Borough of Tower Hamlets) to extend our management agreement by a further eight yearsfrom July 2020.
Following this decision, we have shaped a new business plan - Create Great Homes, Services, and Communities - to give us focus over the coming years.
An exciting opportunity has arisen for an individual to work with the Property Services Team (within the Business Support Team) of this thriving housing organisation.
As a member of the Business Support Team, reporting to the Business Support Team Manager you will:
- Be committed to providing a high level of administration services to staff across the service areas
- Maintain a range of information systems in line with service user guidelines and procedures
- Liaise with other team members to seek information in responding to complaints and Freedom of Information requests
- Procure and process payments for goods and services in accordance with procurement and financial procedure and policies
- Experience in diary management, agenda, appointments, arranging meetings, taking, writing up and circulating minutes
- Enjoy working as part of a team and collaboratively with others; ready to consult and share information; able to promote and maintain good working relationships with all levels of staff
- Exhibit THH Ways of Working and demonstrate how your own passion and drive for what you do is in tune with our organisational Values
What you'll offer us:
- Experience of working within a fastpaced team ideally in a Public Sector Administration Department
- Experienced Administrator with a high proficiency in Microsoft Office (Outlook, Word, Excel (essential), PowerPoint)
- Knowledge and experience of Agresso is essential
- Good communication skills and ability to influence others with a flexible approach to activities.
What we'll offer you:
In return for you choosing to work with us, we will offer you a range of great benefits, including:
- 26 days' paid holiday each year pro rata, plus 8 bank holidays
- A fantastic careeraverage pension scheme
- Salary Sacrifice schemes
- Amazing commercial discounts, including discounts at many gyms, shops and restaurants
- Your voice heard through our staff forum and networking groups for women and LGBT staff
- Newly refurbished offices, with free tea, coffee and fruit, and shower facilities
- Interestfree season ticket loans.
Shortlisting for this role will take place immediately after the closing date.
Written assessment will take place week commencing 10th April 2023 at New Town Hall, this will determine if you progress to the interview stage.
Selection Process The selection process will include an interview and written assessment
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