Sales Operations Specialist - London, United Kingdom - Comoro
Description
Our client, a global player in the publishing sector, is looking for an experienced Sales Operations professional to work within an existing Sales Operations team, for a period of 3 months starting end-April 2024.
This person will support the first stage of implementation of a new Salesforce transformation as it goes live.This role would suit a proactive, detail-oriented individual who is used to operating in a fast-paced environment, preferably with experience of working alongside programme teams, and supporting sales teams as they transition to new process, tools and ways of working.
Responsibilities:
- Supporting sales teams, and stakeholders as they start to use the new CRM
- Identifying, escalating and working with the programme team to fix any issues, or answer any data or user interface questions that come from the sales teams
- Supporting the dual running plan to build the required crosschecking, dashboards and reports to support teams
- Following escalation procedures, and understanding the impact of any specific requests that are received in order to give context and understand why those requests are being made
- Creating specific, predetermined dashboards and reports for teams in Salesforce,
- Supporting the work to bring the next Wave of sales colleagues into the platform
Skills and Experience:
- Deep understanding of the Salesforce platform
- Analytical and detail orientated approach to working with business users as they adopt and learn on a new technology platform in to their daily lives
- Ability to see beyond 'the ask' and understand what is possible, or actually the best way forward for sales users
- A focus on how to embed and simplify our new system, not further change or add to processes
- Clear understanding of what good process and data governance looks like.
Additional Non-Core Capabilities:
- Experience working with sales people in a fast paced global, environment
- Ability to work independently and escalate and communicate issues when required
Job Type:
Temporary contract
Contract length: 3 months
Pay:
£290.00-£300.00 per day
Schedule:
- Monday to Friday
Work Location:
Hybrid remote in London
Application deadline: 03/05/2024
Reference ID:
Comoro 860
Expected start date: 07/05/2024
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