Training Co-ordinator - Farnborough, United Kingdom - TAG Aviation
Description
As the leading business aviation company in Europe, TAG Aviation provides unrivalled opportunities to build a career in the private aviation industry.
We attract and maintain high quality staff and in return we employ people who are loyal and committed and who have a passion for client satisfaction.
Come and join the dynamic world of Private jets and deliver training in a relaxed fun environment to ensure you get the best out of our global client base.
No two days are ever the same, and your passion for creating interactive tasks will encourage and engage your learners.
Do you have previous experience as a Pilot or Cabin Crew and are now looking for a full time non flying ground based role?
TAG Global Training are looking for a Training Instructor to join the team at Farnborough and support with the teaching of recurrent safety courses to Pilots, Cabin Crew and associated employees of UHNW individuals.
TAG perks - We're really proud of our culture and what we have to offer:
- Enhanced annual leave, rising with service
- Company pension scheme
- Life assurance
- Health insurance
- Enhanced sick pay
- Employee assistance programme
- Dedicated learning & development team
Plus, a variety of other perks including:
- Treat days
- Social events
- Wellbeing initiatives
- Cycletowork scheme
- TEDs premier nursery scheme
TAG SPIRIT - Our mission and values mean a lot to us:
At TAG Aviation, our mission is to put the client at the heart of everything we do by embracing Technique d'Avant Garde to inspire service excellence in the air and on the ground.
Our CompanySPIRIT values allow us to achieve this mission:
Safety
Passion
Integrity
Respect
Innovation
Team spirit
Training Co-Ordinator
We are currently seeking a highly organised and detail-oriented individual to join our team as a Training Co-Ordinator in the TAG Global Training department at TAG Aviation UK.
In this client-facing role you will be the first point of contact for our clients and a role model for service excellence.
As theTraining Co-Ordinator you will ensure the smooth and efficient day-to-day organisation of training courses and future planning, take client bookings and manage the reception area.
Your key responsibilities will include:
- Meet and Greet all visitors to TAG Global Training
- Mailbox management of Crew Training
- Process all booking requests from TAG and 3rd party in a timely manner, including eLearning
- Issue Terms and Conditions to new 3rd party clients
- Process any adhoc booking requests
- Ensure all Safety Equipment details are obtained for all students attending the relevant courses
- Raise all Course Invoices, receive and process payments; including raising journals
- Produce all Certificates for course attendees
- Arrange catering for students
- Advise Farnborough Airport Security of all visitors to TAG Global Training
- Arrange ad hoc training
- Actively promote TAG Global Training Courses
- Filing and efiling
- Coordinate and process all documentation for the TAG Academy in line with CAP 78
- Ordering Stationery
- Taking minutes for meetings as required
- Provide support to Training Manager and Instructors where required
- Responsible for Reception and Kitchen cleanliness
Essential:
- Able to work with all levels of staff and demonstrate strong customer service skills
- Diplomacy and confidentiality
- Able and willing to promote the TAG reputation and image
- GCSE Maths and English
- Strong facetoface customer service background
- Organised, positive and approachable with a 'can do' attitude
- Good communication, interpersonal skills and smart appearance
Desirable:
- Microsoft Office skills particularly Excel
If you're looking for an exciting and challenging role in the aviation industry, and have the skills and experience we're looking for, we would love to hear from you.
- TAG Aviation is committed to providing equal opportunities to all employees and applicants for employment. We do not discriminate on the basis of race, colour, religion, sex, national origin, age, disability or any other legally protected characteristics. We believe that diversity and inclusion are essential to our success as a company and we strive to create a workplace that is welcoming and inclusive for all our employees, where everyone feels valued and respected._
- Our people are the difference_
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