Patient Administration Officer - Windsor, United Kingdom - GenesisCare

GenesisCare
GenesisCare
Verified Company
Windsor, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

We are looking for a Patient Administration Officer to join the team at our state-of-the-art centre based in Windsor.


As the Patient Administration Officer you are responsible for ensuring all patient referrals are processed and appointments are booked efficiently in accordance with GenesisCare policies and will undertake all administrative activities required along with providing excellent customer care to patients and visitors attending the Centre.


What you'll do:

  • Work closely with consultants and secretaries to provide support in the patient referral pathway
  • Act as point of contact for all patients ensuring a professional and efficient service
  • Confirming receipt of referrals and registration for all patients referred for Radiotherapy and Outpatient clinics. At our Medical Centre you will also be responsible for Chemotherapy, Diagnostics, Theranostics (Windsor only) referral

What you'll have:

Experience and skills:

  • Possess excellent verbal and written communication skills.
  • Previous experience managing a busy reception area
  • Experience in a customer focused environment
  • Strong relationship building skills
  • Experience within a diverse range of administrative roles
  • Evidence of an empathetic and holistic approach to patient care
  • Experience with resolving complaints satisfactorily

Qualifications and Knowledge:

  • Experience of using MOSAIQ IT package an advantage
  • Be proficient in all MS office packages including, but not limited to, Word, Excel & Outlook
  • Previously worked within the healthcare sector preferred

Other requirements for this role:

  • Work cooperatively within a team, exchange information and assist other team members to achieve team objectives and work outcomes.

What's in it for you:
Do your life's best work This is an amazing opportunity for you to join a global oncology specialist, rated in the Top 1% of healthcare providers


At GenesisCare we're leading the way in technology and innovation, we're changing the way patients experience cancer treatment and care.

We do the right thing by our patients, our partners and each other. Like the sound of us? We would love to hear from you

  • Make sure your annual leave suits you with 25 days + bank holidays, and the opportunity to buy/ sell annual leave.
  • Look after yourself with free private medical and dental cover, as well as access Employee Assistance Programme & Income Protection
  • We'll look after you and your family with free radiotherapy treatment.
  • Plan for your future with a competitive Company Contributory Pension Scheme
  • Join our wellbeing community with access to Babylon Health and Headspace Wellbeing
  • Save on your parking costs with free car parking at most of our centres.
  • Treat yourself with access to a wide range of retail discounts.
  • Join a global employer and open opportunities to work in other countries.

Who we are:


We are 6000+ highly trained healthcare professionals and support staff across the United States, Australia, the U.K, Spain and China, designing cancer and heart disease treatments to help patients achieve the best possible life outcomes.

Global care

Across the world, we have more than 580+ centres to help us bring the right care to our patients. Every year our team sees more than 1.4 million patients globally across our Oncology, Cardiology & Sleep Medicine Centres.


People centricity is at the heart of what we do and we pride ourselves on making our people a priority, whether that be a patient or an employee.

We aim to build culture of 'care' that is patient focused, and performance driven.

Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together.

" If you'd like to truly make a difference, join us at GenesisCare

LI-OT1

GenesisCare is an Equal Opportunity Employer.
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