Administrator - Minworth, United Kingdom - We Staff

We Staff
We Staff
Verified Company
Minworth, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

We Staff are currently looking for an Administrator to join a very high end client of ours based in the
Minworth B35 area


The purpose of the role will be to provide a high level of service to your customers and to assist colleagues across the country.


Main role responsibilities

  • Allocate work to couriers in a fair and transparent manner
  • Take bookings accurately and advising clients of your services
  • Implement and maintain Service Level Agreements (both client and branch specific) ensure all jobs are collected and delivered within agreed timescales
  • Proactively trace and track consignments through to POD and completion, keeping clients and fellow employees informed of delays or issues
  • Ensure fleet size is sufficient to service your clients, maintaining levels during peak periods and recruiting as required
  • Proactively monitor and forward plan fleet levels
  • Ensure compliance of courier documentation
  • Manage dockets input information correctly and in a timely manner, reducing courier and client queries and credit notes
  • Deal with client's operational queries effectively and promptly
If you are interested in the position please contact
Oliver on

Thank you


We Staff

Salary:
From £23,000.00 per year


Ability to commute/relocate:

  • Minworth: reliably commute or plan to relocate before starting work (preferred)

Experience:


  • Administration: 3 years (required)
Microsoft Software: 3 years (required)
Customer Service: 3 years (preferred)


Work Location:
One location


Reference ID:
AB35
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