Assessor - Hammersmith, United Kingdom - Citizens Advice

Citizens Advice

Verified Company

Hammersmith, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Position:
Assessor

Location:

Hammersmith & Fulham

Closing date: 13 February 2023

Role details:

Job title:
Assessor

Location:

Hammersmith and Fulham

Salary:

Range £ £25000 according to experience

Salary pro rata:
No

London allowance:
No

Hours per week:
37.5

Type of contract:
Fixed term

End date of contract:

Closing time:
08:00

Interview date:
Assessors establish what the client's issue is, ensure that all relevant information is collected. provide information and advice where possible and identify the best next step. Ensuring clients are directed to the appropriate CAHF project, or external agency.

Applicants must demonstrate the following:

Organised focused approach, with ability to accurately record information
Experience of delivering assessment on the main enquiry areas (Welfare Benefits, Debt, Housing and Employment)
Have an ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control
Competent IT skills, especially the ability to use databases and navigate websites

CAHF Assessors are supported by our supervisory team and have access to our wealth of resources. Assessors are supported to develop the skills needed to succeed and thrive in the role.

Test:
Tuesday 14th February 2023

Interview Dates:
Wednesday 15th February 2023, Friday 17th February 2023

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.