Credit Control Assistant - Manchester, United Kingdom - Brand Addition

Brand Addition

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Credit Control Assistant
Manchester

Brand Addition is the European market leader in promotional merchandise and branding solutions.

We provide creative, innovative and cost-effective branded products to some of the world's best known brands, including: Google, Michelin, Scania, ExxonMobil, JCB and so the list goes go.

We have over 30 years' experience in the promotional industry and continue to grow year on year.

We are head quartered in the UK with offices in London and Manchester, along with worldwide offices in USA (St Louis), Ireland (Dublin), Germany, Hong Kong, Guangzhou and Shanghai.

What's involved in the role:

Achievement of the monthly targets.
Monitoring of the credit control mailbox progressing customer enquiries and complaints.
Issuing customer statements and dunning letters.
Contacting customers to verify goods receipting.
Contacting customers to resolve credit card collection errors.
Ensuring great relationships are established with customers and internal colleagues.

What you'll need:

Ideally you will have experience of working in finance related role with a desire to work within the credit control function of the business.
Ability to effectively process and high number of requests across a range of tasks and clients.
To be target driven and strive for perfection.
Excellent communication (both written and verbal) with the ability to build rapport and communicate at different levels.
To be a real team player, with personality, empathy and the drive to succeed, exceptional organisational skills and attention to detail are crucial for this role.

In return, we offer:

A great place to work in a modern forward-thinking business which includes: