Customer Service Administrator - Haywards Heath, United Kingdom - Medserv

Medserv

Verified Company

Haywards Heath, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Medserv:

Medserv is an Irish company that was established by Cormac Loughrey in 2005, and has rapidly grown to become one of the largest companies specialising in medical billing and practice management in Europe.

Our clients include hospital consultants of all specialties, GP's, clinics, as well as hospitals.

Role Overview:

Duties and Responsibilities:

Manage the delivery of relevant information to clients and other third parties by resolving issues and addressing requests with the Operations team
Help with the onboarding of new clients and the administrative tasks associated with this
Ensure all requests are completed in a timely and efficient manner
Develop open and effective communication with each client
Liaise with other departments and insurance companies to ensure we deliver the best possible service to all clients
Recognise, exemplify and adhere to Medservs values which center around our commitment to People, Clients and Performance

Requirements and Skills:

Minimum of two years office based experience, ideally in a similar client account role
Background in customer service; industry knowledge a distinct advantage
Proficient in MS Office, with working knowledge of CRM platforms (e.g.

Salesforce)

A customeroriented attitude
High degree of attention to detail; must take responsibility for ensuring all work is correct
Must be a team player

Package:

Competitive salary
Team performance bonus
Pension contribution
Health Insurance
Life Assurance
Gym membership
Sick leave
Additional annual leave based on length of service
Support for professional development
Sports & Social events
Healthy food with comfortable onsite recreational facilities
Close to public transport facilities

Additional info:

This is a fulltime, officebased role from our Haywards Heath office, however Hybrid working available post a successful probationary period
We are happy to facilitate familyfriendly hours
Role commences immediately